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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT & Security Manager - M - F H/F - **Company:** Zeplug & Chargeguru Adventure - **Location:** Paris, France - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Amazon Web Services, Bash Shell, Software as a Service, Identity and Access Management, IT Management, Information Technology Operations, Python (Programming Language), Windows PowerShell, Phishing, Salesforce.Com, Security Information and Event Management - **Published:** August 9, 2026 - **Apply:** https://www.hellowork.com/fr-fr/emplois/80776363.html ## About the Role Proven experience of at least 3 years in IT operations / IT management (ideally in a fast-paced environment) - Familiar with AWS security services (IAM, GuardDuty, CloudTrail, etc.) - Prior experience managing or mentoring a support/helpdesk team - Solid security fundamentals: identity & access management, endpoint and account hygiene, awareness programs, incident handling - Comfortable with scripting / automation (bash, Python, PowerShell or equivalent) to troubleshoot, automate repetitive tasks, and integrate tools - Strong process mindset: ability to define lightweight workflows, track KPIs, and drive continuous improvement - Comfortable with vendor management and contract/renewal cycles - Clear communication skills and calm prioritization under pressure - Fluent in both English and French - Ability to decompose complex problems, identify opportunities for improvement, and deliver measurable outcomes through hands-on execution - Excellent communication, interpersonal, and stakeholder management skills Nice to Have: - Experience with modern security stacks (SSO/IdP, EDR, MDM, SIEM, password managers) - Experience with Salesforce administration (users, permissions, profiles, flows, reporting) - Experience implementing or supporting compliance frameworks (ISO 27001, SOC 2, etc.) - Experience in SaaS-heavy environments with rapid headcount growth ## Description We're looking for an IT & Security Manager to lead our internal IT support function and drive our security posture across the company. You will manage a 3-person IT support team, ensure operational excellence (SaaS lifecycle, vendors, ticketing, and incidents), and own a practical security roadmap in close collaboration with the CTO. This is a hands-on role: you will jump into escalations when needed, while also building the processes and tooling that make support and security scalable. Your Scope: IT Team Management - Manage and develop a 3-person support team - Run team rituals, distribute workload, and ensure high service quality - Support career development through 1:1s, feedback, and training plans IT Operations - Track and optimize SaaS licenses (renewals, access rights, usage, cost control) - Own vendor relationships for IT & security tools (selection, renewals, service quality) - Step into ticketing when needed, especially for escalations and high-impact issues - Own and improve the incident resolution process (severity, response, comms, post-mortems, action tracking) Security: - Run phishing simulation campaigns, security awareness training, and periodic audits - Deploy and manage security tooling; enforce MFA and access best practices - Own the security roadmap and report security posture, risks, and progress to the CTO - Advocate best practices internally (cybersecurity charter, guidance, and enablement) What Success Looks Like: - Support team runs smoothly with clear ownership and predictable service levels - SaaS footprint is controlled: accurate inventory, proactive renewals, and reduced waste - Incidents are handled consistently with clear communication and measurable improvements over time - Security posture improves pragmatically: strong MFA adoption, reduced risky access patterns, and engaged employees through awareness programs ## Related Videos - [Enabling automated 1-click customer deployments with built-in quality and security](https://www.wearedevelopers.com/videos/83-enabling-automated-1-click-customer-deployments-with-built-in-quality-and-security) - [Your Manager Doesn’t Come with a User Manual (But You Can Totally Write One)](https://www.wearedevelopers.com/videos/1495-your-manager-doesn-t-come-with-a-user-manual-but-you-can-totally-write-one) - [Old tools, new tricks](https://www.wearedevelopers.com/videos/1916-old-tools-new-tricks) - [Passkeys: Truly Phishing-Resistant? Implementation and Pitfalls](https://www.wearedevelopers.com/videos/100156-passkeys-truly-phishing-resistant-implementation-and-pitfalls) - [Engineering/Manager Pendulum: Generating compound interest on your career](https://www.wearedevelopers.com/videos/100348-engineering-manager-pendulum-generating-compound-interest-on-your-career) - [MCP doesn’t suck — your agent does](https://www.wearedevelopers.com/videos/100202-mcp-doesn-t-suck-your-agent-does) ## Related Articles - [Best Companies to Work For in Paris: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/190-best-companies-to-work-for-in-paris-top-25-companies-in-2023) - [Best Companies to Work For in France: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/189-best-companies-to-work-for-in-france-top-25-companies-in-2023) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)