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# IT-Support

- **Company:** DIS AG
- **Location:** Ludwigshafen am Rhein, Germany
- **Salary:** €38,000.0 - €47,000.0
- **Contract:** Permanent contract
- **Skills:** IT Management, Information Technology
- **Published:** August 9, 2026
- **Apply:** https://www.xing.com/jobs/ludwigshafen-rhein-it-support-156993895

## About the Role

* Abgeschlossene Ausbildung in Fachbereichen wie Informatik, Systemmanagement oder IT-Management; Quereinsteiger sind ebenfalls willkommen oder vergleichbare Qualifikationen
 * Von Vorteil: erste praktische Erfahrungen im Bereich IT-Support oder Systemmanagement
Offenheit für Arbeitszeiten im Schichtbetriebh

## Description

* Full-timeEmployment type: Full-time
 * €38,000 - €47,000 (XING estimate)
 * On-site
 * Be an early applicant, * Kommunikation mit Kunden auf nationaler und internationaler Ebene sowie relevanten Partnern
 * Störungen identifizieren und Lösungen umsetzen
 * Erstellung von Dokumentationen für Tickets, Abläufe und Teamanweisungen
 * Unterstützung bei Eskalationen, insbesondere in Richtung Entwicklerteams
 * Eingehende Kundenanfragen priorisieren und organisieren
 * Einarbeitung an den Standorten in Erfurt und München zur Vermittlung von System- und Prozessverständnis


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