> Markdown version of [/jobs/ext/1998698-associate-systems-diagnostics-engineer-german-speaking-fixed-term-contract](https://www.wearedevelopers.com/jobs/ext/1998698-associate-systems-diagnostics-engineer-german-speaking-fixed-term-contract). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Associate Systems Diagnostics Engineer (German Speaking) - - Fixed Term Contract

- **Company:** Tesla
- **Location:** Berlin, Germany
- **Experience:** Experienced
- **Salary:** €55,000.0 - €60,500.0
- **Contract:** Temporary contract
- **Skills:** Artificial Intelligence, JIRA, Linux, Issue Tracking Systems, Python (Programming Language), Linux Commands, LiveChat, Microsoft Office, SQL Databases, Information Technology
- **Published:** August 9, 2026
- **Apply:** https://www.xing.com/jobs/berlin-associate-systems-diagnostics-engineer-german-speaking-fixed-term-contract-157016521

## About the Role

* Bachelor's degree in engineering, computer science, or a related technical field, or 3+ years in a Technical Support Engineering role
 * Strong understanding of electrical theory, AC/DC power systems, metering, energy flow, power factor, and phase rotation
 * Experience troubleshooting complex technical issues involving multiple variables (metering, communications, distributed generation/storage preferred)
 * Proficiency with Linux command line (SSH, SCP, VI) and comfort learning proprietary systems quickly
 * Experience with SQL, Python, or AI tools is beneficial
 * Excellent written and verbal communication skills - able to explain complex technical topics clearly
 * Strong case management discipline: prioritization, detailed documentation, and follow-up
 * Experience with CRM tools and MS Office
 * Fluent in English and German
 * Ability to work independently while collaborating closely with engineering and cross-functional teams
 * Genuine curiosity for energy products and willingness to go deep on new technology

## Description

* Own and resolve technical cases from internal engineering, technical, and field service teams via ticketing, email, and live chat
 * Troubleshoot proprietary power electronics systems, metering, communications, and supporting components
 * Use CLI tools (Linux, SSH, SCP, VI) to connect to devices, pull logs, and edit configurations
 * Read and interpret single-line diagrams for PV, storage, load, and meter configurations
 * Handle VIP and corporate white-glove escalations with urgency and precision
 * Partner with engineering teams on root cause analysis (RCA) and emerging issue tracking (JIRA)
 * Document cases thoroughly and identify process or knowledge gaps to improve training and resources
 * Deliver internal and external upskilling/training sessions


## Related Videos

- [Inside Mercedes-Benz: How CIO Katrin Lehmann is Empowering 5,000 Developers and Driving Digital Change](https://www.wearedevelopers.com/videos/1360-inside-mercedes-benz-how-cio-katrin-lehmann-is-empowering-5-000-developers-and-driving-digital-change)
- [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker)
- [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray)
- [Agile work at CARIAD – Creating a customer web application for controlling the vehicle ](https://www.wearedevelopers.com/videos/200-agile-work-at-cariad-creating-a-customer-web-application-for-controlling-the-vehicle)
- [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker)
- [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks)

## Related Articles

- [How to Find Tech Jobs in Berlin](https://www.wearedevelopers.com/magazine/291-how-to-find-tech-jobs-in-berlin)
- [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies)
- [Jobs in Germany for Americans](https://www.wearedevelopers.com/magazine/423-jobs-in-germany-for-americans)
- [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)
- [Finding Jobs in Germany](https://www.wearedevelopers.com/magazine/375-finding-jobs-in-germany)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)