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# IT Support

- **Company:** DIS AG
- **Location:** Heidelberg, Germany
- **Salary:** €39,500.0 - €49,500.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Linux, Systems Integration
- **Published:** August 9, 2026
- **Apply:** https://www.xing.com/jobs/heidelberg-it-support-156990538

## About the Role

* Abgeschlossene Ausbildung oder Umschulung zum Fachinformatiker Systemintegration oder eine vergleichbare Qualifikation
 * Kunden- und Serviceorientierung
 * Fundierte Kenntnisse in der Bearbeitung von Tickets
 * Grundkenntnisse im MS Windows und Linux Umfeld

## Description

* Überprüfung und Optimierung von vorhandenen Betriebs- und Service-Prozessen
 * Erstellung und Bearbeitung von Betriebsdokumentationen
 * Ansprechpartner für Service Anfragen unserer Business Kunden
 * Bearbeitung von Incidents im Rahmen des Incident Managements


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