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# IT-Support 1st Level

- **Company:** DIS AG
- **Location:** Heidelberg, Germany (Remote available)
- **Salary:** €35,000.0 - €43,500.0
- **Contract:** Permanent contract
- **Skills:** Issue Tracking Systems, Computer Equipment, Information Technology, Operational Systems
- **Published:** August 9, 2026
- **Apply:** https://www.xing.com/jobs/heidelberg-it-support-1st-level-156990622

## About the Role

* Abgeschlossene Ausbildung oder Studium im Bereich Informatik, Informationstechnologie oder vergleichbare Qualifikation
 * Problemlösungskompetenz
 * Kenntnisse in Computerhardware, Betriebssystemen, Netzwerken und Standardsoftware
 * Teamfähigkeit

## Description

* Full-timeEmployment type: Full-time
 * €35,000 - €43,500 (XING estimate)
 * On-site
 * Be an early applicant, * Erste Anlaufstelle bei IT-Störungen oder Anwender-Problemen im Hard- und Softwarebereich
 * Problemerfassung und Dokumentation mithilfe eines Ticketsystems
 * Entgegennahme von Anrufen
 * Weiterleitung von komplexen Anfragen
 * Grundlegende Diagnose und einfache Fehlerbehebung, * Flexible Arbeitszeiten
 * Gesundheitsvorsorge
 * Weiterbildungsmöglichkeiten
 * Teamevents
 * Mitarbeiterrabatte
 * Betriebliche Altersvorsorge


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