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# IT Systems Administrator

- **Company:** Hermes Gruppe
- **Location:** München, Germany
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Asana, Backup Devices, Data Recovery, Disaster Recovery, Payment Systems, Microsoft Office, Network Architecture, Microsoft SharePoint, Warehouse Management Systems, CEGID, Information Technology, Casper Suite, Cisco
- **Published:** August 9, 2026
- **Apply:** https://www.adzuna.de/details/5833339031

## About the Role

* A college degree in IT or comparable IT training
 * At least 3 years of professional experience in system administration, including solid hands-on experience with network infrastructure (Cisco)
 * Comfortable moving between field-based technical work and remote/office-based systems management
 * Willingness to travel regularly to boutique locations
 * An analytical, solution-oriented work style, with the ability to set clear priorities autonomously
 * Good communication skills, with the ability to explain technical topics clearly to non-technical staff
 * Excellent written and spoken German and English
 * Enthusiasm for the retail environment

## Description

* Implement, deploy, and maintain our Cisco network infrastructure across all sites, ensuring reliable connectivity between headquarters and boutiques
 * Provide hands-on technical support and infrastructure management directly in our boutiques (hardware, connectivity, cabling, on-site troubleshooting), with regular travel required
 * Support the rollout of retail IT projects, from planning to on-site deployment
 * Implementation and maintenance of security systems (CCTV, safes, access control)

IT Systems & Support (approx. 50%)

 * Oversee server and client systems (Windows, Office 365, SharePoint) and coordinate with external service providers to maintain high-quality technical standards
 * First- and second-level support and service management for employee requests
 * Administration of end devices and user lifecycle management (Asana, Jamf)
 * Support for payment systems and the merchandise management system (CEGID Retail)
 * Disaster recovery planning, backup management, and data recovery
 * Compliance with the Group's security and data protection regulations


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