> Markdown version of [/jobs/ext/2000425-global-surveillance-specialist](https://www.wearedevelopers.com/jobs/ext/2000425-global-surveillance-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Global Surveillance Specialist - **Company:** Garda World Security Corporation - **Location:** Richmond, VA, United States - **Contract:** Permanent contract - **Skills:** Microsoft Office, OnyX for Mac, Robotic Automation Software, Security Software, Information Technology - **Published:** August 9, 2026 - **Apply:** https://www.juju.com/job/00000000gm928a ## About the Role BASIC QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required in order to be hired. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Formal Education, Licenses, and Certifications Required: * Must possess a high school diploma or equivalent * Must be able to pass any State-required training or other qualifications for licensing * Pre offer, must successfully complete a Pre-test Assessment that demonstrates the following: * Ability to multi-task * Advanced decision making * Active listening * Effective communications skills * Call management/etiquette * Sentence clarity/spelling * Quickly Access Situations (5Ws) * Verbal/reading comprehension * Problem solving * Memory recall * Interpersonal skills * Attention to detail Type and Length of Specific Experience Required: * Demonstrated analytic and critical thinking skills and ability to prepare reports * Ability to use logic and reasoning to reach conclusions and approaches to problem solving * Demonstrated level of competency with advance computer systems * Proficient computer skills including Microsoft Office applications * Ability to communicate effectively with IT and Security Systems professionals * Demonstrated ability to operate radio, telephone equipment and/or console monitors * Ability to adapt in a dynamic work environment while possibly working under pressure Knowledge and Skills Required: * Effective oral and written communication * Planning and organizing * Proficiency with Microsoft Office Applications * Problem solving * Active listening * Assess and evaluate situations effectively * Synthesize facts, concepts, principles * Identify critical issues quickly and accurately * Compile, sort, and interpret data * Research, investigate, compile information * Mediate conflict with tact, diplomacy * Write informatively, clearly and accurately * Advanced Creativity * Multi-tasking * Setting and achieving goals * Logical/linear thinking * Attention to detail * Choosing from/among alternatives OTHER RELATED ATTRIBUTES THAT WOULD ENHANCE HIRING CONSIDERATION: These are other criteria that may enhance the hiring decision but would not rule out the candidate for consideration if not present. * Associate degree or higher in Criminal Justice, Communications or related field * Professional training and/or education in one or more of the following: o Customer service o Dispatch operations o Security and/or emergency services * Documented experience and competency in the following Security Software Systems: o Access Control/ID systems (ProWatch a plus) o Alarm Receiving Automation software (Onyx Works a plus) o Incident Management and computer assisted dispatch software. o CCTV/Video Management systems (MaxPro a plus) o Mass Notification systems (Everbridge a plus) * Experience in a modern 911 Call Center, Central Station Alarm Monitoring and Dispatch * Operation, Technical Security Control Room, or similar environment * Ability to learn through classroom and on the job training. PHYSICAL REQUIREMENTS AND ENVIRONMENT: * Environment: Office; minimal to no exposure to extreme temperatures is expected * Major activity: Working on PC and using telephone/radio while sitting ## Description * Operations support; routing of call information to the appropriate units for handling. * Ensure timely and effective response to incidents, alarms, notifications, calls and other activities. related to the Security Operations Center and its role as a central alarm monitoring station. * Receive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring and radio systems. * Process and evaluate information received from all available sources, and respond with the appropriate communication and dispatch procedures. * Coordinate with Security Operations Center staff to provide necessary documentation in support of uniformed guard force activity (e.g. Officer Dispatch, Incident Reporting, etc.) * Other duties as assigned. ## Related Videos - [Software Security 101: Secure Coding Basics](https://www.wearedevelopers.com/videos/220-software-security-101-secure-coding-basics) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Unleashing the Power of Developers: Why Cybersecurity is the Missing Piece?!?](https://www.wearedevelopers.com/videos/712-unleashing-the-power-of-developers-why-cybersecurity-is-the-missing-piece) - [Security Pitfalls for Software Engineers](https://www.wearedevelopers.com/videos/726-security-pitfalls-for-software-engineers) - [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company) - [Reporting Active Exploits in 24 Hours: Are You Ready for the CRA?](https://www.wearedevelopers.com/videos/100248-reporting-active-exploits-in-24-hours-are-you-ready-for-the-cra) ## Related Articles - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [Tips on mastering remote job interviews](https://www.wearedevelopers.com/magazine/23-tips-on-mastering-remote-job-interviews) - [Dev Digest 134 - Where pixels sing?](https://www.wearedevelopers.com/magazine/477-dev-digest-134-where-pixels-sing) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)