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# Help Desk Specialist

- **Company:** NuAxis Innovations
- **Location:** Falls Church, VA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Issue Tracking Systems, IT Management, Remote Service Software
- **Published:** August 9, 2026
- **Apply:** https://www.juju.com/job/00000000gma3vc

## About the Role

+ Associate's degree (Bachelor's preferred)

 + 2+ years of Help Desk / Desktop Support experience in enterprise IT

 + Strong knowledge of Windows 10/11 and Microsoft 365

 + Experience with ticketing systems and remote support tools

Preferred

 + ITIL Foundation

 + Experience supporting federal/government environments

 + Familiarity with security frameworks (basic awareness of NIST standards)

## Description

+ Provide Tier 1 IT support to end users and system administrators


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