> Markdown version of [/jobs/ext/2000772-first-level-support-mitarbeiter](https://www.wearedevelopers.com/jobs/ext/2000772-first-level-support-mitarbeiter). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # First-Level-Support-Mitarbeiter - **Company:** DIS AG - **Location:** Weinheim, Germany - **Salary:** €34,500.0 - €43,000.0 - **Contract:** Permanent contract - **Skills:** Office Suite, Information Technology, Operational Systems - **Published:** August 9, 2026 - **Apply:** https://www.xing.com/jobs/weinheim-first-level-support-mitarbeiter-156990535 ## About the Role * Abgeschlossene Ausbildung im IT-Bereich oder Quereinsteiger mit IT-Erfahrung * Gute Kenntnisse in gängigen Betriebssystemen und Office-Anwendungen * Freundliches Auftreten und ausgeprägte Serviceorientierung * Schnelle Auffassungsgabe und technisches Verständnis * Belastbarkeit und Teamfähigkeit ## Description * Full-timeEmployment type: Full-time * €34,500 - €43,000 (XING estimate) * On-site * Be an early applicant, * Erster Ansprechpartner für IT-Probleme und Anfragen * Klassifizierung und Weiterleitung komplexer Anfragen an den Second-Level-Support * Unterstützung bei der Einrichtung und Konfiguration von Arbeitsplätzen * Dokumentation und Pflege von Benutzeranfragen und Lösungen * Beratung der Nutzer bei IT-Fragen und Anwendungshilfen ## Related Videos - [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post) - [Enterprise Linux as Container Images](https://www.wearedevelopers.com/videos/1610-enterprise-linux-as-container-images) - [One Platform Could Not Fit Them All](https://www.wearedevelopers.com/videos/1919-one-platform-could-not-fit-them-all) - [Successful talent development in tech: A joint journey of executives and talents](https://www.wearedevelopers.com/videos/1497-successful-talent-development-in-tech-a-joint-journey-of-executives-and-talents) - [It's not easy being green](https://www.wearedevelopers.com/videos/558-it-s-not-easy-being-green) - [How Sparking Developer Joy Unlocks Developer Productivity](https://www.wearedevelopers.com/videos/613-how-sparking-developer-joy-unlocks-developer-productivity) ## Related Articles - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [German Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/328-german-business-culture-and-etiquette) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria)