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# Noc/ Ict Operator

- **Company:** Aark Tech Solutions Gmbh
- **Location:** Valencia, Spain
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Amazon Web Services, Microsoft Azure, Cloud Computing, Data Centers, Cisco
- **Published:** August 9, 2026
- **Apply:** https://www.buscojobs.com.es/noc-ict-operator-en-valencia-ID-365755466

## About the Role

Your profile Key Responsibilities Monitor client's operations 24x7 using approved tools across network, servers, storage, satellite/RF, data center facilities, security devices, public cloud (Azure/AWS), Microsoft 365, and application platforms Perform event handling, alert monitoring, and alarm triage Deliver Tier-1 troubleshooting in accordance with approved SOPs Escalate incidents to Supervisors, Managers, Tier-2 teams, or external providers as required Support incident, major incident, and security incident management processes Carry out routine operational tasks, system checks, and verifications Maintain accurate incident records within UN ITSM / CRM systems Contribute to shift reports, incident reporting, and change-related updates Ensure smooth shift handover with a mandatory 15-minute overlap Mandatory Skills & Qualifications Minimum 1 year of experience in NOC / ICT Operations ITIL Foundation (v3 or ITIL 4) Cisco CCNA English proficiency: CEFR B2+ Willingness to work 24x7

## Description

Your mission NOC Operators support 24x7x365 frontline operations by performing monitoring, event triage, Tier-1 troubleshooting, and escalations across client, network, satellite, cloud, and data center environments.Your profile Key Responsibilities Monitor client's operations 24x7 using approved tools across network, servers, storage, satellite/RF, data center facilities, security devices, public cloud (Azure/AWS), Microsoft 365, and application platforms Perform event handling, alert monitoring, and alarm triage Deliver Tier-1 troubleshooting in accordance with approved SOPs Escalate incidents to Supervisors, Managers, Tier-2 teams, or external providers as required Support incident, major incident, and security incident management processes Carry out routine operational tasks, system checks, and verifications Maintain accurate incident records within UN ITSM / CRM systems Contribute to shift reports, incident reporting, and change-related updates Ensure smooth shift handover with a mandatory 15-minute overlap Mandatory Skills & Qualifications Minimum 1 year of experience in NOC / ICT Operations ITIL Foundation (v3 or ITIL 4) Cisco CCNA English proficiency: CEFR B2+ Willingness to work 24x7 rotational shifts on-site About us The Demo Data Ltd. is a fictional company created by Personio to familiarise you with our software.


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