> Markdown version of [/jobs/ext/2001873-it-support-technician-iii](https://www.wearedevelopers.com/jobs/ext/2001873-it-support-technician-iii). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support Technician III

- **Company:** Texas Tech University
- **Location:** Lubbock, TX, United States
- **Salary:** $59,010.0 - $77,106.0
- **Contract:** Permanent contract
- **Skills:** Desktop Computing, Information Technology, Hardware Infrastructure
- **Published:** August 9, 2026
- **Apply:** https://www.juju.com/job/00000000gm9697

## About the Role

Should have technical and computer background, supervisory skills and experience, excellent interpersonal skills and be service oriented. Be a customer advocate, ability to establish a plan of action, prioritize and execute assigned tasks effectively., Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus three (3) years related full-time paid experience OR a combination of related education and/or experience. Applicants for this Security Sensitive Level II position will be subject to a criminal background check and must pass a drug and alcohol test after a conditional offer of employment has been extended, but before employment can be confirmed., Demonstrated ability to: exercise judgment based on an understanding of organizational policies and activities; plan and organize effectively, prioritize goals, use time efficiently, and stay on task; communicate effectively, both orally and in writing; establish and maintain effective work relationships. Advanced analytical skills, including process description, logic, problem diagnostics, and problem solving.

Advanced technology hardware and software competency. Training in advanced hardware and software support through education or experience.

## Description

The IT Support Technician III's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. This position will also specialize in hardware and software relevant to the department or unit, and manage area or unit IT projects in support of business operations. Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all employees., With limited supervision by management and/or project leads: Provides technical guidance to management regarding capital replacement, and other technology purchases and evaluations. Troubleshoots primarily hardware, some software, or some system problems, interfacing with central technology support areas. Performs technical duties necessary for department or unit business operations. Works independently on: Primarily department or unit hardware and some software support and maintenance, including, but not limited to, desktops, printers, lab equipment, etc. Technical projects. Specializes in advanced technology relevant to the department or unit. Adheres to all appropriate Institutional policies (including IT Ops) and other relevant internal departmental policies., Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.


## Related Videos

- [WeAreDevelopers LIVE - "Fun and games - and all that comes with it", Back to BASIC & more](https://www.wearedevelopers.com/videos/1719-wearedevelopers-live-fun-and-games-and-all-that-comes-with-it-back-to-basic-more)
- [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post)
- [WebAssembly Revolution: Elevating JavaScript's Reach and Performance](https://www.wearedevelopers.com/videos/1149-webassembly-revolution-elevating-javascript-s-reach-and-performance)
- [A Deep Dive on How To Leverage the NVIDIA GB200 for Ultra-Fast Training and Inference on Kubernetes](https://www.wearedevelopers.com/videos/1625-a-deep-dive-on-how-to-leverage-the-nvidia-gb200-for-ultra-fast-training-and-inference-on-kubernetes)
- [It's not easy being green](https://www.wearedevelopers.com/videos/558-it-s-not-easy-being-green)
- [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky)

## Related Articles

- [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)
- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology)
- [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)
- [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)