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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Network Engineers-TSC a must - **Company:** The Client - **Location:** San Antonio, TX, United States (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Border Gateway Protocol, Cyber Security, Software Debugging, Domain Name System (DNS), Internet Communications, Internet Protocol Security (IP SEC), Virtual Private Networks (VPN), Multi-protocol Systems, Network Security, Multi Router Traffic Grapher, NetFlow, Routing, Packet Analyzer, Network Administration, Simple Network Management Protocols, Solaris (Operating System), TCP/IP, Wireshark, Virtualization Technology, Transport Layer Security, Cloud Platform System, SolarWinds (Software), Ddos - **Published:** August 9, 2026 - **Apply:** https://www.wayup.com/i-j-Network-Engineers-TSC-a-must-Client-of-www-terconsultingma-com-818972871812201/ ## About the Role * Bachelor's Degree in CS/EE/ECE with 5+ years of experienc e in service delivery or technical support functions with strong fundamentals in telecom network and routing environments. * Advanced networking skills required ( ** TCP/IP, Routing, BGP, MPLS** , and related), NetFlow protocol experience and understanding desirable. * Strong network security skills required, knowledge of and experience in DDoS and mitigation techniques desirable. * Knowledge of network test equipment, network management protocols like SNMP, tools, and protocols like MRTG, SolarWinds. * Knowledge of internet and data security protocols like HTTP/S, SSL/TLS, DNS, VPN, IPSEC, GRE. * Intermediate to advanced knowledge in administration and provisioning of Unix/Linux and Solaris platforms, networking related scripting and automation skills desirable. * Expertise in packet analysis, debugging, and troubleshooting, using tools like Wireshark/Tshark * Knowledge and experience and knowledge and experience in virtualization and cloud environments will be a strong skillset to have. Virtualization and cloud environments will be strong skill sets to have. * Ability to work independently, and where necessary. * Strong customer service and verbal/written communication/interpersonal skills. ## Description ** "These are not virtual/remote jobs! You will work onsite at the military bases!"** Our highly successful Global Software client wants to hire a Principal Technical Support Engineer to work On-site -Located Military BASE at Ft Meade Maryland-and Washington DC- San Antonio Texas, San Diego, CA. Norfolk, VA. You must live a commutable distance to the job you are applying for. ** US Citizens only and MUST have a TSC to work at these locations!!** ** YOU MUST HAVE-Active Top Secret/SCI Clearance!!** Six-figure base salary + 10% bonus, and RSUs with Full company benefits You will work with Large Enterprise Customers or Federal Government Agencies or Military base! You will be responsible for providing on-site technical support services to specific Enterprise customers and serving as a subject-matter expert on Network security products. The SRE relies on experience and judgment to plan and perform a variety of critical tasks/responsibilities pertaining to the customer's deployment. These responsibilities require a high degree of autonomy and accountability and would include: * Work with and provide guidance/support to the customer's operational and design staff. * Be a trusted advisor to the customer on all technical areas related to the Network Security products. * Design, implement, troubleshoot, diagnose, and resolve normal and complex technical issues associated with security products installed in the customer network. * Test and replicate customer configurations in a lab environment as and when required. * Ensure the operational and functional requirements pertaining to the solution installed in the customer environment are fulfilled from a technical standpoint. * Track, investigate, escalate, and verify software defects as encountered and reported by customers * Deliver on-demand technical workshops on security products, to the customer's staff as needed. * Work with other internal departments like technical support, engineering, and product management as needed, related to product issues as well as new features. * Work closely with the account team(s) of customers to understand and support the sales strategy from a technical standpoint. * Support the tuning and optimization requirements related to the installation in the customer environment. * Assist and provide expert guidance to the customer security operations teams on security attack mitigations (pre-attack prep, during-attack assistance, post-attack reviews). * Develop and implement Method of Procedure documents for procedural and maintenance activities as required, related to the products/solutions deployed in the customer environment. * Lead and support software upgrade activities or investigations of reported problems related to the security products installed in the customer environment. * Work closely with the Professional Services team to discuss, enhance, and share knowledge about product, domain, and solutions. * Generate customer-specific product technical documentation, as needed. * Continuously develop and update expertise on company products and solutions. * Develop and deliver technical presentations to customers and internal teams as needed. * Travel as required to customer sites and internationally for corporate events as needed ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [WeAreDevelopers LIVE - Chrome for Sale? 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