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# Help Desk/Desktop Support Analyst

- **Company:** Robert Half
- **Location:** Los Angeles, CA, United States
- **Experience:** Experienced
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, Business Software, Desktop Computing, Issue Tracking Systems, Information Technology Operations, Peripherals, Laptops, User Accounts
- **Published:** August 9, 2026
- **Apply:** https://www.beyondlosangeles.com/job.asp?id=3347477151&tx=JP6761FFI&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

* Coordinate device deployments, workstation moves, and technical upgrades while minimizing disruption to daily operations. Requirements - At least 3 years of experience in help desk, desktop support, or PC technician roles.
 * Working knowledge of Active Directory for routine user and access support tasks.
 * Experience supporting Microsoft Windows environments, including Windows 10.
 * Strong troubleshooting skills for desktops, peripherals, software, and common end-user technical issues.
 * Familiarity with ticketing systems and service desk processes for tracking and resolving support requests.
 * Basic understanding of cabling and workstation connectivity support.
 * Ability to communicate effectively with users and provide detail-oriented technical assistance in an on-site support environment. Technology Doesn't Change the World, People Do., All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

## Description

* Provide front-line technical assistance for hardware, software, and desktop issues, ensuring timely resolution for end users.
 * Diagnose and resolve problems involving Windows operating systems, user accounts, peripheral devices, and standard business applications.
 * Manage and update service desk tickets, document issue details, and communicate progress clearly with users and internal stakeholders.
 * Support account administration tasks within Active Directory, including access updates, password assistance, and basic user maintenance.
 * Install, configure, and maintain desktop computers, laptops, printers, and related equipment for staff across the organization.
 * Perform basic network and cabling support to address connectivity issues and workstation setup needs.
 * Assist with troubleshooting and support activities related to Munis and other department applications as needed.


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