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# Entry-level Desktop Support Technician

- **Company:** The Mx Group
- **Location:** Burr Ridge, IL, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Apache HTTP Server, Apple Mac Systems, VoIP, Software as a Service, Continuous Integration, Linux, Domain Name System (DNS), Internet Information Services (IIS), Networking Hardware, Virtual Private Networks (VPN), Linux Servers, Windows Servers, Network Service, Nginx, Remote Desktop Services, Remote File Sharing, SQL Databases, Wi-Fi Technology, Network Routers, Scripting, Computer Network Technologies, Firewalls (Computer Science), Information Technology
- **Published:** August 9, 2026
- **Apply:** https://www.wayup.com/i-j-the-mx-group-972188213326956/

## About the Role

+ Excellent customer service and communication skills
 + Experience in Windows Server, Linux or macOS environments
 + Good terminal command skills, scripting is a plus
 + Basic understanding of core networking principles
 + Strong multitasking abilities
 + 50 lb. lifting capability
Tech we work in (familiarity with any of the below topics is a plus):

 + Windows and macOS workstations
 + Windows and Linux servers
 + Active Directory domains
 + VM environments, on-premises and hosted
 + Website and application hosting (IIS, Apache, nginx, SQL)
 + Network equipment such as firewalls, routers, managed switches and Wi-Fi networks
 + Network services such as remote desktop, file sharing, printing, email, DNS and VPN
 + CI/CD/CM systems
 + SAN/NAS storage systems
 + VOIP PBX and telephony
Above all, we are looking for an energetic individual who is eager to learn and has a natural inclination toward computing. If you are the type of person who has technology projects at home, and likes to learn out of sheer interest in the topic, then you'll be at home here.

## Description

Come join one of the Best Places to Work in Illinois as our new desktop support technician. While you'll be primarily responsible for desktop support, you'll frequently assist with network services and server management, gaining experience with all aspects of our IT infrastructure. You'll become familiar with multiple computing and hosting environments, engaging with higher level tasks as your skills progress.


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