> Markdown version of [/jobs/ext/2003880-technical-support-advisor-french-speaking-on-site-mi36](https://www.wearedevelopers.com/jobs/ext/2003880-technical-support-advisor-french-speaking-on-site-mi36). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Technical Support Advisor (French - Speaking) On Site -Mi36

- **Company:** Concentrix
- **Location:** A Coruña, Spain
- **Salary:** €19,738.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Outlook, Cloud Computing, Databases, Microsoft Lync Servers, Microsoft Office, Microsoft SharePoint, Software Engineering, Microsoft Onedrive
- **Published:** August 9, 2026
- **Apply:** https://www.buscojobs.com.es/technical-support-advisor-french-speaking-on-site-mi-36-en-la-coruna-ID-365756246

## About the Role

We are looking for Technical Support Agents with French to provide technical assistance to a project with a world leading software development company.
If you have similar previous experience, or you have developed as an IT Technician, and you are interested in the offer, do not hesitate to apply!
Requirements: - Excellent interpersonal and communication skills: French Native + Spanish or English Advanced - Training or experience in IT technologies/products, especially in Cloud technologies or products related to Office, Outlook, Onedrive, Exchange, Sharepoint, Sharepoint, Lync Server, Microsoft Windows (valuable) - Ability to handle diverse customer situations, with empathy and professionalism.

 - Critical and logical thinking for effective problem solving What will you do in this role?
 - Assist external/internal users of the client's technical products or services; identify, investigate, research and provide resolution to user questions and problems- Troubleshoot basic to complex customer issues that are technical in nature, including software, networking, or other designated client products- Follow appropriate escalation path to resolve technical issues; including making follow-up outbound calls to customers or other parties as needed- Solve problems that are generally unstructured and require extensive use of conceptual thinking skills- Log all incoming calls and accurately complete case notes in the call tracking database What do we offer?

## Description

Description Are you interested in starting or focusing your career in the technology and software area?We are looking for Technical Support Agents with French to provide technical assistance to a project with a world leading software development company.If you have similar previous experience, or you have developed as an IT Technician, and you are interested in the offer, do not hesitate to apply!Requirements: - Excellent interpersonal and communication skills: French Native + Spanish or English Advanced - Training or experience in IT technologies/products, especially in Cloud technologies or products related to Office, Outlook, Onedrive, Exchange, Sharepoint, Sharepoint, Lync Server, Microsoft Windows (valuable) - Ability to handle diverse customer situations, with empathy and professionalism.- Critical and logical thinking for effective problem solving What will you do in this role?- Assist external/internal users of the client's technical products or services; identify, investigate, research and provide resolution to user questions and problems- Troubleshoot basic to complex customer issues that are technical in nature, including software, networking, or other designated client products- Follow appropriate escalation path to resolve technical issues; including making follow-up outbound calls to customers or other parties as needed- Solve problems that are generally unstructured and require extensive use of conceptual thinking skills- Log all incoming calls and accurately complete case notes in the call tracking database What do we offer?- Full time (39h/week), permanent contract, Shift: 09:*******:00 / Monday - Friday - Training 4/5 weeks - Salary package of 19,738 euros gross/year - Excellent work environment (multicultural) - Good work-life balance - Extensive training on the product, cutting-edge technologies and highly demanded in the market.- Important possibilities for development and promotion within the company, nationally and internationally.- Office based role in our friendly location in A Coruña.- Financial assistance for your relocation, if you live outside A Coruña.If you think you fit the position or want more information about it, we invite you to apply, we will be happy to work with you!Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally.We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.R Location: La Coruña Language Requirements: French (Required) Time Type: Full time


## Related Videos

- [Local Candidates vs International Talent - Building the Very Best Dev Team](https://www.wearedevelopers.com/videos/1067-local-candidates-vs-international-talent-building-the-very-best-dev-team)
- [Green Cloud Computing](https://www.wearedevelopers.com/videos/592-green-cloud-computing)
- [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases)
- [A guide for effective talent acquisition and sustainable integration of international employees](https://www.wearedevelopers.com/videos/1081-a-guide-for-effective-talent-acquisition-and-sustainable-integration-of-international-employees)
- [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing)
- [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases)

## Related Articles

- [Spanish Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/353-spanish-business-culture-and-etiquette)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Best Job Boards for Remote Work for Developers](https://www.wearedevelopers.com/magazine/290-best-job-boards-for-remote-work-for-developers)
- [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers)
- [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)