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# IT Support Technician

- **Company:** Robert Half
- **Location:** Logan, UT, United States
- **Contract:** Temporary contract
- **Skills:** Software Applications, Business Software, Imaging Technology, Microsoft Office, Windows Search, Network Connections, Remote Access Technology, Computer Equipment
- **Published:** August 9, 2026
- **Apply:** https://www.juju.com/job/00000000gm6zi8

## About the Role

* Ability to install, configure, and troubleshoot Microsoft Office and other standard desktop applications.

 * Familiarity with service desk ticketing processes, break/fix support, and imaging devices.

 * Working knowledge of printer, network connectivity, and remote access troubleshooting.

 * Ability to follow established troubleshooting procedures and support documentation consistently.

 * Strong communication skills with the ability to explain technical information in a clear, user-friendly manner.

 * Ability to work independently with limited supervision while collaborating effectively with site staff and team members. Technology Doesn't Change the World, People Do.®, All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

## Description

We are looking for an IT Support Technician to provide dependable front-line technical assistance for employees in Logan, Utah. This contract-to-hire position is ideal for someone who enjoys solving desktop, software, hardware, and connectivity issues while delivering a strong customer experience. The person in this role will support daily help desk operations, guide users through solutions, and help maintain end-user equipment in a fast-paced environment., * Respond to incoming support requests from employees, document each issue accurately, and manage tickets through initial triage and resolution.

 * Troubleshoot routine Level 1 problems involving desktops, laptops, standard business applications, and user access concerns.

 * Diagnose hardware, software, network, email, internet, and printer issues, then provide clear step-by-step assistance to restore productivity.

 * Set up, deliver, tag, image, and configure end-user computers and peripherals for new or existing staff members.

 * Escalate advanced technical incidents to the appropriate infrastructure or specialized support teams when needed.

 * Provide after-hours assistance for site-related support needs and maintain communication with local leadership and teammates.

 * Maintain hardware and software inventory records, prepare updates, and support accurate asset tracking and reporting.

 * Coordinate repair and maintenance activities with third-party vendors for covered computer equipment.

 * Create helpful user support documentation, including FAQ content and basic training materials for common technical questions.

Requirements * Basic hands-on experience supporting Microsoft Windows desktop and laptop environments.


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