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# IT Automation Engineer

- **Company:** Treeline, Inc.
- **Location:** United States (Remote available)
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** JavaScript (Programming Language), Application Programming Interfaces (APIs), Bash Shell, Software as a Service, Configuration Management Databases, Software Debugging, DevOps, Identity and Access Management, Python (Programming Language), Operational Data Store, Parsing, Scripting, Okta, Zapier, Event Driven Architecture, Integration Frameworks, Nintex, Restful APIs, Webhooks
- **Published:** August 9, 2026
- **Apply:** https://www.wayup.com/i-j-IT-Automation-Engineer-Treeline-362931363001241/

## About the Role

+ 3-6 years of experience in IT automation, DevOps, platform engineering, or a hands-on SaaS IT role with a strong automation track record
 + Deep hands-on experience with identity and access management automation (Okta Workflows, SCIM provisioning, lifecycle policies, group rules)
 + Fluency with MDM automation in Fleet - policies, Osquery, zero-touch provisioning, custom profiles at scale
 + Proficiency with workflow orchestration tools (Workato, Make, Zapier, n8n, or equivalent) and REST API integration patterns
 + Scripting ability in Python, Bash, or JavaScript sufficient to build automations, parse API responses, and debug pipelines
 + Familiarity with event-driven architecture concepts (webhooks, triggers, conditional logic) and infrastructure-as-code thinking

## Description

+ Design, build, and own automated workflows that eliminate manual labor across the customer lifecycle - user lifecycle, device provisioning, identity lifecycle (Okta), MDM configuration (Fleet), and security posture events (CrowdStrike)
 + Build and maintain integration frameworks across Treeline's core stack using event-driven triggers, APIs, and workflow orchestration tools
 + Automate core ITSM/ESM functions - ticket lifecycle management, SLA enforcement, escalation routing, and CMDB updates - so that service delivery workflows run without manual intervention from the moment a request is submitted to the moment it's resolved
 + Instrument automation workflows with observability and alerting so every triggered action is logged, auditable, and measurable - generating the operational data that feeds both customer QBRs and internal reporting
 + Own the automation knowledge base: write runbooks, integration specs, and architecture decision records that make every workflow repeatable, transferable, and teachable to future team members
 + Identify and quantify automation opportunities across customer environments - calculating labor hours saved, error rates reduced, and margin impact unlocked


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