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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Full-Time Programming Associate -Antioch - **Company:** Mid-Continent Public Library - **Location:** Gladstone, MO, United States - **Experience:** Experienced - **Salary:** $40,102.0 - **Contract:** Permanent contract - **Skills:** Computer Programming, Elearning - **Published:** May 13, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=8fa508b9d664ca96 ## About the Role Do you have experience in Research?, Do you have a High school diploma or GED?, * High School Diploma/HiSet/GED Completion Required * Customer Service experience Preferred * 2 years relevant experience in working with programming Knowledge, Skills, and Abilities All successful team members at MCPL should demonstrate: * Ability to use effective verbal, written, and discreet communication with management, co-workers, and the public. * Ability to work effectively in a team environment. * Knowledge of department processes and procedures and critical thinking skills to make decisions pertaining to the position. * Proficiency in providing friendly and solution-oriented customer service attitude and delivery with internal and external customers. * Fundamental understanding of their own contribution to a welcoming and respectful workplace and library for all. * Sufficient understanding of the MCPL value of intellectual freedom in order to uphold those values while performing their job duties. * Strong ability to follow instructions and work as part of a team. * Reliable, punctual, and flexible with scheduling. * Good communication skills and the ability to stay calm under pressure. * Ability to work in a fast-paced environment and adapt to changing needs. Age Requirement * Must be at least 18 years of age MVR Requirement * None Work Environment * (Indoor/Outdoor) Works both indoors and outdoors and must have considerable tolerance for weather conditions, dust, mold, scents, allergens, and communicable diseases which enable the employee to work outside at a facility, handle construction and library materials, work in older buildings and on jobsites, and interact with coworkers and the public Essential physical abilities to be accomplished with or without reasonable accommodation are Daily (greater than 50% of the time) * Standing (up to 1 hour at a time) * Walking (even ground) * Lifting 1-10 pounds * Lifting 11-25 pounds * Pushing/Pulling 1-10 pounds * Pushing/Pulling 11-25 pounds ## Description The Programming Associate is responsible for providing excellent customer service and spends a portion of every day working directly with customers at an information desk. They are also responsible for providing library service to all ages through coordinating library programs to help best serve the community. Essential Functions * Coordinates and schedules branch programming + Schedules programs in tandem with Headquarters programming staff and nearby branches + Coordinates with branch staff on programs or events + Informs and relays information regarding upcoming programs to branch staff + Strives to ensure that customers have the best programming experience possible + Researches branch community demographics and anecdotal experience to schedule appropriate programs + Ensures programming statistics are reported in a timely manner + Presents Digital Learning prepared technology programs for a range of adult ages * Provides customer service in person and over the phone + Acts as a guide for customers in use of the library and its resources + Demonstrates use of technology and digital services to customers + Recommends materials to customers based on interests, needs and availability * Contributes to the maintenance of the library collection + Processes library materials for customer access + Shelves library materials correctly and efficiently + Straightens and shifts library materials to ensure adequate space and a neat appearance + Ensures that library and its grounds are clean and orderly Non-Essential Functions * This position could be designed as shift lead * Performs branch programming duties for school aged children, such as presenting Storytime, promoting reading programs, and partnering with daycares and schools in absence of an Early Literacy Associate or Youth Services Associate, NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, protected veteran status, or other protected class in accordance with applicable federal, state, and local laws. Any applicant requiring an accommodation should contact the Mid-Continent Public Library Human Resources Department at 816.836.5200. Applicants will be considered for employment opportunities on the merits of their skills and experience related to the position sought. Employment offers are conditional upon submitting a criminal records check, identity verification, and national sex offender registry check. Applicants will not be denied employment solely or in part because of a prior conviction, unless MCPL determines the conviction is job-related. If a background check yields information that is of concern to MCPL, the applicant will be given an opportunity to review the background check findings and present information regarding inaccuracy, mitigating circumstances, and rehabilitation. ## Related Videos - [Five things in tech that matter and we have to make work](https://www.wearedevelopers.com/videos/1403-five-things-in-tech-that-matter-and-we-have-to-make-work) - [Photonic Computing: Programming a New Class of AI Accelerators (incl. Live Coding)](https://www.wearedevelopers.com/videos/100196-photonic-computing-programming-a-new-class-of-ai-accelerators-incl-live-coding) - [Coffee with developers - Brian Morrison](https://www.wearedevelopers.com/videos/902-coffee-with-developers-brian-morrison) - [Writing a full-text search engine in TypeScript](https://www.wearedevelopers.com/videos/504-writing-a-full-text-search-engine-in-typescript) - [Grappling With Clunky Old Software? 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