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# Software Engineer Lead

- **Company:** The PNC Financial Services Group, Inc.
- **Location:** Dallas, PA, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Linux, Information Technology Operations, Windows Servers, Reliability Engineering, Runbook, Software Troubleshooting, Reliability of Systems
- **Published:** August 9, 2026
- **Apply:** https://us.experteer.com/career/view-jobs/software-engineer-lead-18690-dallas-pa-usa-58873600

## About the Role

root * Linux and Windows Server administration knowledge * Strong troubleshooting and root cause analysis skills * Experience in production IT operations / IT operations support * Analytical and problem-solving abilities; good communication skills * Ability to work independently and mentor junior team members Key requirements * medical / dental / vision coverage * life insurance * short and long-term disability * 401(k) with match * pension and stock purchase plans * educational assistance

## Description

Experteer Overview As Software Engineer Lead in PNC's Site Reliability Technology Engineering, you will drive reliability and performance of enterprise platforms. You will troubleshoot, enhance monitoring, and contribute to automation and operational excellence in production. You collaborate with engineering and SRE teams to improve stability and drive scalable reliability. This role offers hands-on automation, incident analysis, and a chance to shape enterprise observability. Compensation / Benefits * Monitor system health and reliability using logs, metrics, and dashboards * Perform advanced troubleshooting across Linux/Windows environments * Develop and maintain automation scripts to reduce manual effort * Contribute to dashboards, alert tuning, and monitoring improvements * Document incidents, root cause analyses, and runbooks * Partner with engineering and SRE teams to improve system reliability and stability * Support production operations and optimize operational procedures Tasks * Linux and Windows Server administration knowledge * Strong troubleshooting and root cause analysis skills * Experience in production IT operations / IT operations support * Analytical and problem-solving abilities; good communication skills * Ability to work independently and mentor junior team members Key requirements * medical / dental / vision coverage * life insurance * short and long-term disability * 401(k) with match * pension and stock purchase plans * educational assistance


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