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# Help Desk Specialist

- **Company:** Zachary Piper
- **Location:** New Orleans, LA, United States
- **Salary:** $50,000.0 - $60,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Outlook, Desktop Computing, Networking Hardware, Microsoft Office, SC Clearance, Information Technology, Laptops
- **Published:** August 9, 2026
- **Apply:** https://www.clearancejobs.com/jobs/9083753/help-desk-specialist

## About the Role

* 1+ years of IT experience
 * Active Security+ certification
 * Must be able to obtain and maintain an active Secret clearance.

## Description

* Responsible for end-user desktop support across numerous Marine Corps installations worldwide.
 * Providing IT support for various devices/technologies including the network devices, laptops, desktops, printers, mobile devices, connectivity issues, OS issues, Outlook/Microsoft Office support, Video Teleconference (VTC), etc.
 * Conduct operations in support of the Enterprise Service Desk.
 * Execute scripts and answer calls.
 * Troubleshoot, resolve, and/or escalate technical issues.
 * Open and close tickets.
 * Correlate events and incidents for management of Information Technology (IT) Services.


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