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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # SR IT SYSTEMS ENGINEER - PUB SEC - **Company:** Lumen Inc - **Location:** San Francisco, CA, United States (Remote available) - **Experience:** Expert - **Salary:** $88,860.0 - $118,480.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Multitier Architecture, Synchronous Optical Networking, Microsoft Outlook, Configuration Management, Wavelength-Division Multiplexing, Identity and Access Management, Networking Hardware, Microsoft Office, Microsoft Visio, Network Diagrams, Network Administration, Microsoft PowerPoint, Information Technology, Network Support - **Published:** August 9, 2026 - **Apply:** https://www.wayup.com/i-Information-Technology-and-Services-j-SR-IT-SYSTEMS-ENGINEER-PUB-SEC-Lumen-467008593718801/ ## About the Role + Requires a Top Secret/SCI clearance. + On-call after hours/on-call support as required. + Expected to work in a shift environment in support of 24x7 operations. + Up to 10% travel can be expected. + Must have technical skills and experience in the OTN/SONET/DWDM profession. + Operate and accomplish technical tasks with minimum guidance. + Security+ or equivalent IAT/IAM/IASAE Level 2 of DOD 8570.1 is required. Preferred Qualifications: + Bachelor's degree or equivalent experience in an Information Technology field. + At least 5 years of experience in a network management environment. + Demonstrates a high level of proficiency in the OTN/SONET/DWDM profession and is required. + Expertise in the uses of network management protocols, tools and products such as One Control, MCP, DNA, TNMS, Remedy. + Fluent in the use of Microsoft Office tools to include Outlook, Excel, Word, PowerPoint, and Visio. + Ciena OC-A certification is preferred. + High level knowledge of DWDM, SONET, OTN, and TDM technology. ## Description The Senior IT Systems Engineer provides advanced Tier II support by troubleshooting and repairing network devices, tools, and services for a nationwide fiber optic transport network as well as network support for two (2) geographically separated Network Operation Centers (NOC). The IT System Engineer II is operationally responsible for all IP and network management applications associated with the IP and transport platforms and maintaining 100% availability of IP and Network Management services in engineering and operations environment. The Main Responsibilities + Perform Transport Network Management functions in engineering and operations environment; operates as a technical SME. + Work Tier-2 trouble escalations for SONET, OTN, and DWDM troubles. + Trouble shoot and coordinate Tier-2 Network Implementations projects; services as technical POC for service Provisioning, configurations, and Test and Turn-up processes. Interface with Lead Engineers with network requirements and designs. + Work and coordinate Tier-2 Network deactivation and decommission of Transport SONET, OTN, DWDM transport devices. + Write and maintain technical operational documentation and SOP for Transport discipline supporting the NOC. + Develop and maintain Circuit Layout Records, Network Diagrams, and other supporting documentation. Review and provide feedback to network as-built, Engineering Development Plans, and configuration management drawings. What We Look For in a Candidate, Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Privacy Notice Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data. To review Lumen's Global Employment Applicant and Talent Community Privacy Notice, please visit: https://jobs.lumen.com/global/en/privacy-notice Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. 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