> Markdown version of [/jobs/ext/2005672-server-support-cgs-nexus](https://www.wearedevelopers.com/jobs/ext/2005672-server-support-cgs-nexus). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Server Support (CGS Nexus)

- **Company:** CGS ENTERPRISES LLC
- **Location:** Tampa, FL, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, BIOS, Linux, Document Management Systems, RAID, Issue Tracking Systems, Systems Analysis, Linux System Administration, Windows Servers, Cisco Nexus Switches, Server Administration, Server Supported Gaming, Virtualization Technology, VMware Virtualization, Enterprise Software Applications, Comptia Server+, Hardware Infrastructure, Vmware
- **Published:** August 9, 2026
- **Apply:** https://www.careerbuilder.com/job-details/on-site-junior-server-support-call-center-tampa-fl--9c0dc977-86ee-474b-8c6f-2198ead5185c

## About the Role

* 1-3 years of experience in Technical Support, Infrastructure Support, or IT Helpdesk.
 * Basic knowledge of enterprise server architecture and hardware components.
 * Knowledge of Windows Server administration, Linux environments, or VMware virtualization.
 * Experience with troubleshooting and incident management processes.
 * Analytical thinking and good problem-solving skills.
 * Ability to work independently in a dynamic technical environment.
 * Knowledge of RAID, BIOS, iLO/iDRAC, or virtualization concepts.
 * Certifications such as CompTIA A+, Server+, or similar technical certifications.
 * Previous experience in enterprise technical support environments.

If you are eager to learn, enjoy collaborating with others, and are passionate about providing exceptional customer support, we encourage you to apply now and be a part of our team!

Skills:
Call Centers, CompTIA - Computing Technology Industry Association, CompTIA A+, CompTIA Server+, Customer Support/Service, Document Management, Enterprise Architecture, Hardware Components, Hardware Installation, Help Desk, Identify Issues, Incident Management, Linux Administration, Linux Operating System, Microsoft Windows Server, Microsoft Windows System Administration, Problem Solving Skills, RAID Storage, Server Architecture, Server Hardware, Server Support, Software Administration, Systems Administration/Management, Systems Analysis, Technical Support, VMWare, Virtualization

## Description

We are looking for a Junior Server Support (CGS Nexus), passionate about enterprise technologies and technical troubleshooting. In this role, you will provide remote support for server infrastructure incidents, working with international customers and enterprise environments based on Windows Server, Linux and VMware.

Technical Requirements:

 * Provide remote L1/L2 technical support via phone, email, and chat.
 * Troubleshoot hardware and software incidents in enterprise environments.
 * Investigate problems in Windows Server, Linux, and VMware environments.
 * Analyze system behavior, identify causes, and provide technical solutions.
 * Assist customers in server configuration, installation, and administration processes.
 * Manage and document incidents in ticketing systems.
 * Collaborate with escalation teams for complex technical cases.


## Related Videos

- [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company)
- [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker)
- [10M Data Records Lost, Underwater Computing, and Psychedelic Fish - Matthias Geniar](https://www.wearedevelopers.com/videos/1908-10m-data-records-lost-underwater-computing-and-psychedelic-fish-matthias-geniar)
- [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone)
- [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker)
- [How to Submit CFPs and Get into Public Speaking - Moran Weber](https://www.wearedevelopers.com/videos/2112-how-to-submit-cfps-and-get-into-public-speaking-moran-weber)

## Related Articles

- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)
- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)
- [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)
- [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)