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# CUCM Engineer

- **Company:** Booz Allen Hamilton Inc.
- **Location:** San Antonio, TX, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** VoIP, Cisco Unified Communications Manager, CompTIA Security+, Cyber Security, System Configuration, Jabber, Session Initiation Protocols, Signalling Connection Control Part (SCCP), Cisco WebEx, Cisco
- **Published:** August 9, 2026
- **Apply:** https://us.experteer.com/career/view-jobs/cucm-engineer-san-antonio-tx-usa-58871769

## About the Role

trusted * support modernization of Navy communications systems * serve as trusted technical advisor on DoD collaboration capabilities Tasks * 5+ years of CUCM engineering, administration, and troubleshooting * 5+ years of VoIP/IP telephony experience (SIP, SCCP, dial plans, voice gateways) * 3+ years deploying Cisco collaboration apps (Jabber, Webex, Teams) * 3+ years configuring Cisco voice/video endpoints * Experience administering CMS * SIP/RTP/QoS/call trace analysis troubleshooting * TS/SCI clearance * HS diploma or GED * DoD 8140 Cybersecurity Certification such as CompTIA Security+ CE Key requirements * health benefits * life insurance * disability benefits * retirement benefits * paid leave * professional development

## Description

Experteer Overview In this role you will design, deploy, and sustain Cisco Unified Communications solutions to enable secure, reliable mission-critical voice, video, and collaboration. You'll work on CUCM, VoIP, SIP, and conferencing platforms to support Navy communications in classified environments. Collaborating with cross-functional experts, you'll troubleshoot interoperability challenges and help modernize enterprise collaboration for the DoD. Your work directly supports mission operations and secure communications at scale. Compensation / Benefits * design, integrate, and troubleshoot Cisco voice, video, and conferencing solutions * configure and manage CUCM and VoIP/dial plans across enterprise environments * deploy and administer collaboration applications (Jabber, Webex, Teams) * manage voice endpoints and VTC systems; ensure secure, highly available services * work with CMS for enterprise conferencing and interoperability * analyze SIP/RTP/QoS issues and perform call trace analysis * support modernization of Navy communications systems * serve as trusted technical advisor on DoD collaboration capabilities Tasks * 5+ years of CUCM engineering, administration, and troubleshooting * 5+ years of VoIP/IP telephony experience (SIP, SCCP, dial plans, voice gateways) * 3+ years deploying Cisco collaboration apps (Jabber, Webex, Teams) * 3+ years configuring Cisco voice/video endpoints * Experience administering CMS * SIP/RTP/QoS/call trace analysis troubleshooting * TS/SCI clearance * HS diploma or GED * DoD 8140 Cybersecurity Certification such as CompTIA Security+ CE Key requirements * health benefits * life insurance * disability benefits * retirement benefits * paid leave * professional development


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