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# Analyst, Infrastructure Observability

- **Company:** Intercontinental Exchange
- **Location:** Atlanta, GA, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, JavaScript (Programming Language), Microsoft Excel, Data Analysis, Configuration Management, Data Centers, Linux, Perl (Programming Language), Python (Programming Language), Network Architecture, Performance Tuning, TCP/IP, Datadog, Information Technology, Splunk, Appdynamics, Dynatrace
- **Published:** August 9, 2026
- **Apply:** https://dejobs.org/x/x/3C86F5DB633A4985B808811C504B80D7/job/

## About the Role

* Bachelor's degree, preferably in CIS, engineering, or a related discipline
 * Knowledge of Linux, Python, Perl, Java scripting languages
 * Administration experience with Datadog, Dynatrace, AppDynamics or another APM solution
 * Certification in Splunk, ELK, or another logs tool
 * Strong data analysis skills and competence in MS Word and Excel
 * Strong written and verbal communication skills
 * Ability to multitask and work independently on multiple projects

Desirable Skills and Experience

 * Experience with Performance tuning
 * Financial industry expertise
 * Change auditing and configuration management

## Description

Intercontinental Exchange, Inc. (ICE) presents a unique opportunity to work with cutting-edge technology and business challenges in the financial sector. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism.

This role will be part of a team of information technology professionals responsible for monitoring a global network infrastructure including offices and internet data centers. This position requires technical proficiency, an eager attitude, professionalism, and solid communication skills.

Responsibilities

 * Build, maintain, and support a global log management and monitoring infrastructure
 * Investigate network and application anomalies using logs, alarms, APM solutions, TCP/IP traces, and captures
 * Document changes and author documentation on monitoring standards and practices
 * Leverage new and existing tools to augment the monitoring posture at ICE
 * Design monitoring requirements in coordination with development and operations
 * Implement monitoring solutions across multiple datacenters
 * Serve as a primary point of contact for monitoring across the enterprise


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