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# Help Desk Support Technician

- **Company:** NuAxis Innovations
- **Location:** Shepherdstown, WV, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Dynamic Host Configuration Protocol, Domain Name System (DNS), Networking Basics, Software Engineering, TCP/IP
- **Published:** August 9, 2026
- **Apply:** https://www.juju.com/job/00000000gma3vb

## About the Role

+ 1-3 years of technical support experience

 + CompTIA A+ or equivalent

 + Knowledge of networking fundamentals (TCP/IP, DNS, DHCP)

Preferred

 + Experience supporting government clients

 + Knowledge of endpoint security tools

## Description

NuAxis Innovations is seeking a **Help Desk Support Technician** to provide frontline IT support in a fast-paced environment supporting mission-critical operations., + Deliver Tier 1 support for desktops, laptops, and peripherals

 + Troubleshoot hardware/software issues and coordinate repairs


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