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# Provision Technician

- **Company:** International Computer Sciences Inc
- **Location:** Annapolis, MD, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Computer Networks, Dynamic Host Configuration Protocol, Domain Name System (DNS), Virtual Private Networks (VPN), Cloud Services, TCP/IP, Virtual Local Area Networks, Microsoft InTune, Deployment Automation, User Accounts
- **Published:** August 9, 2026
- **Apply:** https://www.wayup.com/i-j-Provision-Technician-International-Computer-Sciences-Inc-001823173974770/

## About the Role

We are seeking a detail-oriented Provisioning Technician to join our team. You will be responsible for preparing and deploying hardware, accounts, and cloud resources for new and existing clients. This role ensures a smooth customer onboarding experience and consistent execution of technical standards across all deployments., 1-3 years of experience in IT support, MSP operations, or provisioning.
Familiarity with Microsoft 365 administration (users, groups, licensing, policies).
Experience with endpoint management tools (Intune, Autopilot, RMM platforms).
Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN, VLANs).
Ability to follow structured processes with strong attention to detail.
Excellent documentation and communication skills., Ability to lift and carry up to 50 lbs
Ability to communicate clearly over the phone

## Description

Provisioning & Onboarding
Set up user accounts, licenses, MFA, and security policies.
Configure and deploy devices, applications, and cloud services.
Maintain accurate documentation and ensure all costs are logged.
Customer Coordination
Serve as the main point of contact during onboarding/provisioning.
Provide status updates, timelines, and guidance on best practices.
Collaborate with CSRs and scheduling teams to coordinate deployments.
Device Lifecycle Management
Perform device wipes, rebuilds, replacements, and secure destruction.
Install OS images, MSP tools, and client-specific apps.
Manage data transfers, asset updates, and QA checks.
Offboarding
Disable accounts, revoke licenses, and remove MFA access.
Securely wipe, reassign, or retire devices per client policy.
Document changes and maintain compliance.
License & MFA Management
Assign/reassign licenses and monitor usage.
Assist users with MFA setup and troubleshooting.
Flag risks such as low license counts or expiring payment methods.


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