> Markdown version of [/jobs/ext/2006798-apple-it-support-specialist-macos-jamf-mdm](https://www.wearedevelopers.com/jobs/ext/2006798-apple-it-support-specialist-macos-jamf-mdm). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Apple IT Support Specialist | macOS, Jamf & MDM - **Company:** Nerd Up - **Location:** Vienna, VA, United States - **Salary:** $55,000.0 - $65,000.0 - **Contract:** Permanent contract - **Skills:** Apple IOS, Apple Mac Systems, AppleScript (Scripting Language), Bash Shell, System Configuration, Virtual Private Networks (VPN), Python (Programming Language), Networking Basics, Software Deployment, TCP/IP, Wi-Fi Technology, Scripting, Software Troubleshooting, Patch Management, Casper Suite, Puppet - **Published:** August 9, 2026 - **Apply:** https://www.wayup.com/i-j-Apple-IT-Support-Specialist-macOS-Jamf-MDM-Nerd-Up-LLC-469815645488979/ ## About the Role + Experience supporting macOS environments and Apple devices in a professional or enterprise environment + Hands-on experience with Jamf, Munki, Puppet, or similar endpoint management tools + Knowledge of Mobile Device Management (MDM) solutions + Strong troubleshooting and root-cause analysis skills + Experience supporting Apple hardware and iOS devices + Familiarity with device deployment, endpoint security, and asset management + Basic scripting experience with Bash, Python, AppleScript, or similar tools is a plus + Understanding of networking fundamentals, VPNs, Wi-Fi, TCP/IP, and security best practices + Excellent customer service and communication skills + Someone who enjoys learning, solving problems, and helping people We are looking for another fabulous team addition who is excited to build a long-term home, not a short-term stepping stone. ## Description Mac nerds wanted. Speak Apple? Enjoy solving weird tech puzzles, helping people, and staying calm when technology decides to have a personality? One of our favorite clients is hiring a Mac Support Specialist to join their internal IT team in McLean, VA. + Note: This role is ideal for someone who enjoys both hands-on Mac support and Apple endpoint administration. + We've placed so many great people with this organization over many years, and they consistently tell me the same thing: "The people are smart, kind, collaborative, and they actually invest in helping you grow." The team values curiosity, collaboration, and people who genuinely enjoy helping others succeed. It's also not what some call a hero culture; nobody wins points for hoarding knowledge or sounding like the smartest person in the room. The company is a long-established, highly successful organization operating in the energy and fintech space. Because it is privately held, it has maintained a stable, long-term approach to growth and investment in both its people and technology. What You'll Do + Provide on-site desktop and technical support for Mac users + You'll spend significant time working with Jamf, Munki, endpoint administration, software deployment, device management, and macOS support. + Troubleshoot hardware, software, operating system, application, and connectivity issues + Support macOS, iOS, iPhones, iPads, Apple Watches, and other Apple devices + Configure, deploy, maintain, and troubleshoot Mac workstations + Manage endpoint security, device configuration, and system performance + Support workstation provisioning, lifecycle management, and asset tracking + Utilize tools such as Jamf, Munki, Puppet, and Mobile Device Management (MDM) platforms + Assist with software deployment, patch management, upgrades, and rollouts + Support remote and on-site users, including executive-level employees + Create and maintain technical documentation and knowledge-base resources + Train and support end users on Apple technologies and best practices + Participate in continuous improvement of IT processes and workflows ## Related Videos - [Hacking iOS and Developing for Airbnb with Nicolas Haunold, Software Engineer at Airbnb](https://www.wearedevelopers.com/videos/100361-hacking-ios-and-developing-for-airbnb-with-nicolas-haunold-software-engineer-at-airbnb) - [Xcode development redefAIned](https://www.wearedevelopers.com/videos/100195-xcode-development-redefained) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Automate everything via NodeJS and Puppeteer](https://www.wearedevelopers.com/videos/322-automate-everything-via-nodejs-and-puppeteer) - [Harnessing Apple Intelligence: Live Coding with Swift for iOS](https://www.wearedevelopers.com/videos/1515-harnessing-apple-intelligence-live-coding-with-swift-for-ios) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) ## Related Articles - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers) - [Finder Tips and Tricks: Upgrade Your Workflow on macOS](https://www.wearedevelopers.com/magazine/541-finder-tips-and-tricks-upgrade-your-workflow-on-macos) - [Dev Digest 191: Malware interviews, EU ❤️ Open Source and Skilled Agents](https://www.wearedevelopers.com/magazine/645-dev-digest-191-malware-interviews-eu-open-source-and-skilled-agents) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Dev Digest 118 - not a total recall](https://www.wearedevelopers.com/magazine/452-dev-digest-118-not-a-total-recall)