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# Staff AI Platform Engineer

- **Company:** Genesys Telecommunications Laboratories, Inc.
- **Location:** United States (Remote available)
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Audit Trail, Bash Shell, Cursor (Graphical User Interface Elements), DevOps, Identity and Access Management, Information Technology Operations, Python (Programming Language), Nagios, Datadog, Cloud Platform System, AI Platforms, Api Design, Cloudwatch, GPT, Pagerduty
- **Published:** August 9, 2026
- **Apply:** https://us.experteer.com/career/view-jobs/staff-ai-platform-engineer-north-carolina-usa-58863324

## About the Role

operations * Establish and scale IAM, audit logging, and governance frameworks for security and compliance * Translate platform usage, cost, and adoption telemetry into actionable guidance for procurement and roadmaps * Lead incident response strategy and implement monitoring/alerting to improve reliability Tasks * 8+ years in platform engineering, DevOps, or IT operations in enterprise environments * 4+ years building/administering enterprise SaaS platforms at scale; 1-2 years with enterprise AI platforms * Ability to influence architecture and roadmap via hands-on design and advisory work * Experience building internal platforms with self-service tooling, APIs, SDKs, and IaC * Deep expertise in IAM, audit logging, and governance for cloud systems * Mentoring engineers and influencing technical standards across teams * Strong scripting/automation in Python, Bash, or equivalent * Experience with monitoring/alerting tools like Datadog, PagerDuty, or CloudWatch * Experience administering a
platforms AI platforms such as ChatGPT Enterprise, Claude, or Cursor Key requirements * Medical, Dental, and Vision Insurance * Telehealth coverage * Flexible work schedules and work from home opportunities * 401(k) matching program * Adoption Assistance * Fertility treatments

## Description

Experteer Overview You will own and evolve the enterprise AI platform ecosystem to be scalable, secure, and impactful. In a high-autonomy role, you'll partner with engineering, security, legal, and business leaders to turn AI capabilities into reliable infrastructure and governance. You'll influence platform architecture, drive adoption, and shape long-term direction across enterprise initiatives, delivering practical, production-ready AI solutions at scale. Compensation / Benefits * Own the architecture and evolution of the enterprise AI platform ecosystem, ensuring scalability, security, and performance * Drive platform strategy through build-versus-buy analysis, cost modeling, and risk assessment to guide investments * Design self-service platform capabilities to accelerate enterprise-wide AI tool adoption * Build and standardize internal APIs, SDKs, and infrastructure-as-code solutions for reusable integrations * Lead transition from manual admin to automated, API-driven platform operations * Establish and scale IAM, audit logging, and governance frameworks for security and compliance * Translate platform usage, cost, and adoption telemetry into actionable guidance for procurement and roadmaps * Lead incident response strategy and implement monitoring/alerting to improve reliability Tasks * 8+ years in platform engineering, DevOps, or IT operations in enterprise environments * 4+ years building/administering enterprise SaaS platforms at scale; 1-2 years with enterprise AI platforms * Ability to influence architecture and roadmap via hands-on design and advisory work * Experience building internal platforms with self-service tooling, APIs, SDKs, and IaC * Deep expertise in IAM, audit logging, and governance for cloud systems * Mentoring engineers and influencing technical standards across teams * Strong scripting/automation in Python, Bash, or equivalent * Experience with monitoring/alerting tools like Datadog, PagerDuty, or CloudWatch * Experience administering enterprise AI platforms such as ChatGPT Enterprise, Claude, or Cursor Key requirements * Medical, Dental, and Vision Insurance * Telehealth coverage * Flexible work schedules and work from home opportunities * 401(k) matching program * Adoption Assistance * Fertility treatments


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