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# IT Technical Support Engineer (MSP) - Level II

- **Company:** TeamLogic IT
- **Location:** Stuart, FL, United States
- **Experience:** Experienced
- **Contract:** Franchise
- **Skills:** Microsoft Windows, Active Directory, Systems Engineering, CompTIA Security+, System Configuration, Networking Hardware, Windows Servers, Office365, Cisco
- **Published:** August 9, 2026
- **Apply:** https://www.wayup.com/i-j-IT-Technical-Support-Engineer-MSP-Level-II-TeamLogic-IT-Stuart-FL-198933595472982/

## About the Role

Minimum of five years hands-on experience configuring, troubleshooting, and repairing networking equipment, Windows servers and workstations, Active Directory, and MS365
Three years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (Remote Monitoring and Management) tools is a plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training/experience is a plus
Valid Driver License and ability to drive to customer locations when required.
Ideally, you will have one or more of the following certifications:
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications are a real plus
AutoTask and NinjaOned experience are not required but will stand out since we use those daily., Are you willing to undergo a background check?
Education:
College or equivalent (Preferred)
Experience:
Windows: 5 years (Preferred)
IT Service & Support: 3 years (Preferred)
Work Location: In person
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.



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