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# Technology Specialist

- **Company:** Healthcare It Solutions, LLC
- **Location:** Mesa, AZ, United States (Remote available)
- **Contract:** Permanent contract
- **Skills:** Microsoft Access, Artificial Intelligence, VoIP, Electronic Funds Transfer, Identity and Access Management, Productivity Software, Server Administration, Systems Integration, Gsuite, User Administration
- **Published:** August 9, 2026
- **Apply:** https://www.wayup.com/i-j-Technology-Specialist-Healthcare-IT-Solutions-647713178544144/

## About the Role

Required:
Experience administering Google Workspace
Familiarity with VoIP communication systems (Nextiva and Crescendo preferred)
Experience managing user access, permissions, and system administration
Strong troubleshooting and organizational skills
Ability to troubleshoot technical issues efficiently
Experience working in a remote environment
Strong written and verbal communication skills
Preferred:
Experience working in healthcare, medical billing, or revenue cycle environments
Knowledge of insurance portals, ERA/EFT setup, and practice management systems
Process improvement mindset with strong proactive problem-solving abilities
Experience with workflow automation or AI-based productivity tools
Strong attention to detail and documentation practices
Tech-savvy with a continuous improvement mindset

## Description

The organization specializes in supporting dental, orofacial pain, TMJ, dental sleep medicine, and CBCT radiology practices through advanced billing operations, payer integrations, credentialing support, and technology-driven workflow management.
The company operates in a highly process-driven and compliance-focused environment and is committed to improving operational efficiency, security, and financial performance through innovative technology solutions.
Position Overview
The Technology Specialist will play a critical role in supporting and improving the organization's technology infrastructure, communication systems, employee access management, and operational workflows.
This individual will oversee user administration, system integrations, and technical support functions while helping identify and implement technology and AI-driven solutions that improve efficiency across the organization.
This position is ideal for a highly organized, self-directed technology professional who is comfortable working independently in a fast-paced remote environment.
Key Responsibilities
Employee Technology Administration
Manage onboarding and offboarding of employees across all company systems (Google Workspace, internal platforms, etc.)
Set up and maintain user access, permissions, and security protocols
Ensure timely provisioning and deactivation of accounts
Systems & Communications Management
Oversee and maintain company phone systems (Crescendo and Nextiva)
Troubleshoot communication and system-related issues
Support integration of systems across departments
Access, Security & Compliance
Maintain internal system access controls and software permissions
Support HIPAA-conscious technology and security practices
Help ensure compliance with internal operational and security standards
Coordinate with external vendors and service providers as needed
Hardware & Software Administration
Track and manage company hardware and software inventory
Coordinate procurement, setup, and lifecycle management of devices
Maintain asset logs and usage records
Healthcare Systems & Revenue Cycle Technology Support
Set up and manage insurance carrier portals (medical and dental)
Configure ERA (Electronic Remittance Advice) and EFT (Electronic Funds Transfer) within practice management systems
Support payer integrations, troubleshooting, and technology-related workflow issues
Technology Innovation & AI Support
Research and recommend technology solutions that improve operational efficiency
Assist with implementation of automation and AI-driven workflow tools
Identify opportunities to streamline internal processes and reduce manual tasks
Technical Support
Provide day-to-day support for system and technology-related issues
Serve as an internal point of contact for technical troubleshooting
Escalate complex issues to vendors or third-party support providers when necessary


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