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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Software Engineering Mgr. - Payments Technology... - **Company:** The PNC Financial Services Group, Inc. - **Location:** Phoenix, AZ, United States - **Experience:** Experienced - **Salary:** $100,100.0 - $204,490.0 - **Contract:** Permanent contract - **Skills:** Java (Programming Language), Agile Methodology, Server Applications, IBM DB2, Programming Tools, Elasticsearch, Payment Systems, Java Platform Enterprise Edition (J2EE), HP Systems Insight Manager, IBM WebSphere MQ, Log Analysis, MongoDB, Nagios, Oracle Business Intelligence Enterprise Edition, OpenShift, Oracle SQL Developer, Payment Gateway, Performance Tuning, Release Management, Reliability Engineering, Simple Object Access Protocol (SOAP), Software Engineering, Software Systems, System Testing, Web Services, Oracle Service Cloud, Apache Kafka, Restful APIs, Ibm Integration Bus, Microservices - **Published:** August 9, 2026 - **Apply:** https://www.juju.com/job/00000000gmbvvq ## About the Role Core Technologies * Java / J2EE * UNIX / Linux * Oracle SQL and DB2 * IBM MQ * NDM / Connect:Direct * Web Services (SOAP/REST APIs) * CA7 Scheduling * Elastic Search * OBIEE / Oracle Analytics Server (OAS) Modern Payment Platform Technologies: * Java-based microservices * OpenShift Container Platform (OCP) * MongoDB * Kafka * IBM MQ Monitoring and Operational Support: * Application monitoring and alerting tools * Log analysis and observability platforms * Performance tuning and capacity planning * Incident, problem, and change management processes Preferred Experience: Vendor Products Strong preference for candidates with hands-on experience supporting one or more of the following: * Finastra Global PAYplus (GPP) * IBM Financial Transaction Manager (FTM) * IBM Integration Bus (IIB) / App Connect Enterprise (ACE), Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Application Development, Business Management, Customer Solutions, Design, Electronic Payments, Group Problem Solving, Payment Systems, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design, Vendor Payments Competencies Agile Development, Application Delivery Process, Application Development Tools, Coaching Others, Design Thinking, IT Environment, Software Process Improvement (SPI), System Testing Work Experience Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. At least 3 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. ## Description At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Software Engineering Manager within PNC's IT Site Reliability Engineering Center, you will be based at one of the following IT Hubs: Phoenix, Arizona; Denver, Colorado and or Pittsburgh, Pennsylvania. PNC is seeking a Payments Technology Manager / Payments Application Manager to lead the support, stability, modernization, and continuous improvement of critical payment platforms. This role will be responsible for leading the support, stability, modernization, and continuous improvement of mission-critical payment platforms supporting domestic, international, instant, and digital asset payments. Key Responsibilities: Technology Leadership: * Manage and support enterprise payment applications and integrations. * Lead a Global 24x7 Operation; manage distributed teams supporting critical systems around the clock. Participate in leadership escalation and on-call rotations to support major incidents, critical production events, and operational continuity. * Provide after-hours operational leadership and on-call support. Participate in an on-call leadership rotation supporting critical production services, major incidents, and high-severity customer-impacting events. Availability outside standard business hours, including evenings, weekends, and holidays, may be required to support incident response, change events, escalations, and business continuity needs. * Oversee application releases, change management, production implementations, and disaster recovery testing. * Establish monitoring, observability, and proactive issue detection capabilities. * Develop automation solutions to improve operational efficiency and reduce manual intervention. * Ensure compliance with enterprise architecture, security, audit, and regulatory requirements. Stakeholder Management: * Act as primary liaison between business stakeholders, payment operations, vendors, and technology teams. * Communicate application health, risks, incidents, and strategic initiatives to senior leadership. * Collaborate with external payment networks, vendors, and clearing organizations., + Oversees multiple application programming and analysis projects which include development, installation and maintenance of application programs. + Monitors and maintains adherence and compliance to quality standards on an ongoing basis. + Maximizes staff contribution through professional growth and development, to increase teamwork and more effectively meet business needs. + Analyzes applications to ensure that all systems that are developed, meet business needs and specifications. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: + **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. + **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to: + **Include Intentionally** - Cultivates diverse teams and inclusive workplaces to expand thinking. + **Live the Values** - Role models our values with transparency and courage. ## Related Videos - [Data Fabric in Action - How to enhance a Stock Trading App with ML and Data Virtualization](https://www.wearedevelopers.com/videos/253-data-fabric-in-action-how-to-enhance-a-stock-trading-app-with-ml-and-data-virtualization) - [40 Minutes to Build a Serverless COVID-19 REST and GraphQL APIs](https://www.wearedevelopers.com/videos/208-40-minutes-to-build-a-serverless-covid-19-rest-and-graphql-apis) - [APIs and Architecture for scaling omnichannel payments](https://www.wearedevelopers.com/videos/90-apis-and-architecture-for-scaling-omnichannel-payments) - [Enterprise-Cloud-Native - Fast-Paced Development & Deployment in a Highly Secure Banking Environment](https://www.wearedevelopers.com/videos/671-enterprise-cloud-native-fast-paced-development-deployment-in-a-highly-secure-banking-environment) - [NoSQL Data Modeling for Front-end Developers](https://www.wearedevelopers.com/videos/297-nosql-data-modeling-for-front-end-developers) - [From Zero to Mobile Developer in 45 Minutes With SwiftUI](https://www.wearedevelopers.com/videos/183-from-zero-to-mobile-developer-in-45-minutes-with-swiftui) ## Related Articles - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Highest Paying Tech Companies in Europe](https://www.wearedevelopers.com/magazine/162-highest-paying-tech-companies-in-europe) - [Software Developer Salary in Switzerland [2023]](https://www.wearedevelopers.com/magazine/215-software-developer-salary-in-switzerland-2023) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)