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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Operational Systems Analyst - Victim... - **Company:** State of Minnesota - **Location:** Saint Paul, MN, United States (Remote available) - **Experience:** Experienced - **Salary:** $50,752.0 - $73,424.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Amazon S3, Data Analysis, Microsoft Outlook, Spreadsheets, Information Systems, Databases, Data Governance, Data Systems, Microsoft Software, Operational Systems - **Published:** August 9, 2026 - **Apply:** https://www.juju.com/job/00000000gmdkvg ## About the Role + Two (2) years of experience supporting business information systems, which includes research, data analysis, reporting, and/or documentation. A Bachelor's degree in a closely related field may substitute for one (1) year of experience. Skill in: + Analysis sufficient to interpret all court-ordered documents, make quick decisions regarding inconsistencies and/or inaccuracies and independently solve problems such as obtaining proper documentation and accurate information. + Data entry and database management sufficient to enter information into systems and databases accurately. + Interpersonal communication and human relations sufficient to communicate clearly and accurately both orally and in writing with a variety of stakeholders. + Proficiency with Microsoft products including Outlook, Word, and Excel sufficient to perform skilled typing tasks with speed and accuracy; prepare memos and letters that are grammatically correct, in proper format and free of spelling errors; and enter and update data on spreadsheets. Ability to: + Properly obtain, examine, interpret, and process information from a variety of criminal justice and court management systems. + English language skills sufficient to read, explain and interpret a variety of documents and follow detailed instructions. + Customer service skills sufficient to provide prompt, courteous and accurate information to offenders, staff, state and government officials on the phone, through email and other written correspondence. + Skill in data entry sufficient to accurately enter and save information in database management systems, such as the Correctional Operations Management System (COMS), Minnesota + Court Information System (MNCIS) and Bureau of Criminal Apprehension (BCA). Preferred Qualifications + Experience working with offender records. + Experience sorting, organizing and/or filing records. + Experience working with crime victims, restorative justice, and/or sexual violence. + Experience working in a correctional setting. + Knowledge of the Minnesota Data Practices Act. + Experience using one or more of the following systems: CJIS, Correctional Operations Management System (COMS), Odyssey, Statewide Supervision System (S3), Bureau of Criminal Apprehension (BCA) Criminal Justice Statute Service, Minnesota Appellate Courts tracking service, or Court Message Manager (CMM). + Knowledge of post-conviction processes including Supervised Release Board, Clemency Review Commission, early release programs, restorative justice processes, and PREA. + Skill in recordkeeping. ## Description Working Title: Operational Systems Analyst - Victim Services/Restorative Justice/Prison Rape Elimination Act (Management Analyst 1), This position will enable the Victim Services & Restorative Justice (VSRJ) and Prison Rape Elimination Act (PREA) units to fulfill legislative and department mandates to address victim concerns and rights, to implement restorative practices, and to address sexual violence within DOC facilities and meet federal PREA mandates. This position is responsible for the management information across these units. This entails development of documents and communication within the units, across DOC facilities & units, and with governmental and community partners. This position will troubleshoot any problems with these processes and develop advanced systems to deal with an increase in the number and type of cases the units are responsible for addressing, including the use of technology to make systems and staff more efficient. The position is responsible for financial and administrative duties for these units. This position has responsibility for all contractors including the creation and management of contracts, providing administrative support to the contractors, and monitoring and analyzing fiscal/budgetary needs and benefits. The position will create and monitor systems for tracking and measuring grant activities and progress on workplans. The position provides direct support to the Director of these units. The position provides support to all staff within these units with specific back-up responsibility for the Supervised Release Board processes and for positions doing the first point of contact with crime victims, public, other DOC units, and government agencies. Responsibilities will include, but are not limited to the following: 1. Manage and improve unit data systems, supporting data collection and evaluation, collaborating with MN.IT and agency committees, developing data-related training, and providing guidance by responding to inquiries and coordinating issue resolution. 2. Execute and monitor contracts for VSRJ and PREA units. 3. Provide structure, support, and back-up assistance to the VSRJ's work with the MN DOC Supervised Release Board as well as the Minnesota Clemency Review Commission and Board of Pardons. 4. Primary responsibility for finance and administrative matters for the VSRJ and PREA units. 5. Provide analysis and reporting to the Interstate Compact transfer requests regarding victim issues. 6. Provide direct support to the units' Director and participates as part of the unit teams responding to emerging needs and new approaches to improve victim services and restorative justice responses and PREA unit needs. This position is eligible for up to a 50% hybrid telework arrangement. With a telework arrangement, additional onsite attendance may be required for team meetings or as requested by management to meet business needs. Completion of a telework agreement will be required. Please review the Telework Policy (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for details., The selection process may include screening the top candidate(s) on their criminal history, predatory offender registration, offender associations and/or other applicable background information in accordance with Department of Corrections' policy. Top candidate(s) must pass a criminal history check which includes successful completion of all sentencing and/or restitution requirements of law enforcement jurisdictions, including probation. Employment history/reference checks, including incidents of sexual harassment, will also be conducted on the top candidate(s) in accordance with Department of Corrections' policy. This may include a review of job performance and discipline records. New employees will be fingerprinted within the first 30 days of employment. The Minnesota Department of Corrections (DOC) does not participate in E-Verify. The DOC will not sponsor applicants for work visas, including F-1 STEM OPT extensions. 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