> Markdown version of [/jobs/ext/2008016-forward-deployed-engineer](https://www.wearedevelopers.com/jobs/ext/2008016-forward-deployed-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Forward Deployed Engineer - **Company:** Retell AI, Inc - **Location:** Redwood City, CA, United States - **Experience:** Expert - **Salary:** $200,000.0 - $300,000.0 - **Contract:** Permanent contract - **Skills:** Java (Programming Language), JavaScript (Programming Language), Microsoft Excel, Artificial Intelligence, System Configuration, Python (Programming Language), Node.Js, Systems Integration, TypeScript, Large Language Models, Production Code - **Published:** August 9, 2026 - **Apply:** https://www.dice.com/job-detail/2db95c56-3776-4d02-b721-05c21de99512 ## About the Role * Have 2+ years in customer-facing technical role. * Fluent in both Mandarin and English, with the ability to communicate effectively with enterprise customers. * Open to occasional travel, including international travel to support customer engagements when needed. * Excel at communicating and explaining complex technical concepts to both technical and non-technical audiences. * Have delivered production systems in fast-paced, ambiguous environments. * Write production-grade code in Python, JavaScript/TypeScript, or a similar language. * Understand LLM-powered systems and their impact on user experience. * Proactively manage risks, drive execution, and maintain momentum under pressure., 1. Communication: Persuade and align stakeholders. 2. Architecture Case: Design a production-ready system. 3. Problem-Solving: Build a full-stack solution under constraints in any basic environment setup like python, java, node.js, etc. ## Description Retell AI transforms customer experience with voice AI for enterprises, including customers like CVS/Aetna, American Airlines, Lenovo, and Grab. We have more customer stories than we can tell! As a Senior Forward Deployed Engineer, you'll deliver Retell's voice AI solutions to enterprise clients, embedding with their teams to build production-ready systems. You'll bridge technical and non-technical stakeholders with exceptional communication, driving adoption and shaping our platform through customer insights. We're seeing significant growth with enterprise customers in China, so we're specifically looking for engineers who are fluent in Mandarin and can communicate effectively with our China-based customers and partners., * Lead end-to-end delivery of projects using Retell's voice agent platform - from prototyping to production, communicating progress and risks clearly. * Become go-to experts on building voice AI solutions, especially LLM prompting tips & tricks. * Build full-stack integrations (Python, JavaScript) with enterprise tools (e.g. CRMs, ERPs, scheduling tools) * Partner with sales to engage clients to gather requirements, prototype demos, and present system designs. * Scope projects, resolve blockers, and align teams with concise updates. * Codify reusable patterns into tools or platform components. * Translate field feedback into actionable product and GTM recommendations. ## Related Videos - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Do TypeScript without TypeScript](https://www.wearedevelopers.com/videos/327-do-typescript-without-typescript) - [Stop using Node.js like in 2020! What changed and what you can do today with Node.js](https://www.wearedevelopers.com/videos/100011-stop-using-node-js-like-in-2020-what-changed-and-what-you-can-do-today-with-node-js) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [Vuejs and TypeScript- Working Together like Peanut Butter and Jelly](https://www.wearedevelopers.com/videos/127-vuejs-and-typescript-working-together-like-peanut-butter-and-jelly) ## Related Articles - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers) - [Dev Digest 132 - Binging WADFlix?](https://www.wearedevelopers.com/magazine/473-dev-digest-132-binging-wadflix) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [MLOps And AI Driven Development](https://www.wearedevelopers.com/magazine/82-mlops-and-ai-driven-development)