> Markdown version of [/jobs/ext/2008060-it-support-engineer-intl-costa-rica](https://www.wearedevelopers.com/jobs/ext/2008060-it-support-engineer-intl-costa-rica). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support Engineer - INTL Costa Rica

- **Company:** Insight Global
- **Location:** Seattle, WA, United States
- **Contract:** Temporary contract
- **Skills:** Linux, Data Storage Management, Information Technology, Cisco
- **Published:** August 9, 2026
- **Apply:** https://www.juju.com/job/00000000gm952i

## About the Role

1+ years in help desk or desk-side support.

Familiarity with Microsoft Windows 11.

Preferred: Linux/Unix/Mac knowledge.

General IT knowledge (e.g., difference between M3 vs. M4 MacBook).

Cisco CCNA basics (networking fundamentals).

## Description

Onsite IT support tasks: imaging, data wiping, lifecycle activities (repairs, replacements, recovery, disposition).

Physical tasks: lifting and installing monitors or computers (not heavy).

Handling tickets: ~10-15 tickets/day via walk-ins or on-prem support.

Inventory and storage management.

Limited permissions due to security constraints (cannot perform certain tasks but occasional temporary permissions for setup or data wipe


## Related Videos

- [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team)
- [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker)
- [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post)
- [It's not easy being green](https://www.wearedevelopers.com/videos/558-it-s-not-easy-being-green)
- [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy)
- [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker)

## Related Articles

- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [Software Developer Salary in Switzerland [2023]](https://www.wearedevelopers.com/magazine/215-software-developer-salary-in-switzerland-2023)
- [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)
- [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)
- [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology)