> Markdown version of [/jobs/ext/2008566-client-solutions-specialist](https://www.wearedevelopers.com/jobs/ext/2008566-client-solutions-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Client Solutions Specialist - **Company:** Truist Bank - **Location:** Charleston, SC, United States - **Salary:** $45,760.0 - $50,500.0 - **Contract:** Temporary contract - **Skills:** Computer Literacy, Transaction Processing (Computing) - **Published:** August 9, 2026 - **Apply:** https://www.careerbuilder.com/job-details/client-solutions-specialist-i-charleston-wv--76bd8f13-e9a1-46bd-a596-62bead76882e ## About the Role QUALIFICATIONSRequired Qualifications:The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * 1. * High school diploma or equivalent education and related training or experience * 2. * Strong verbal and written communication skills * 3. * Basic Computer skills * 4. * Ability to perform in a fast paced, highly dynamic environment. * 5. * Ability to work flexible schedule, including overtime as needed. Preferred Qualifications:1. Previous Client service, collections, or sales experience2. Bilingual, Accidental Death and Dismemberment (AD&D), Call Monitoring, Communication Skills, Compensation and Benefits, Customer Support/Service, Disability Insurance, English Language, Life Insurance, Multilingual, Negotiation Skills, Past Due Accounts, Policy Development, Presentation/Verbal Skills, Procedure Development, Sales, Sales Management, Transaction Processing/Management, Vision Plan, Writing Skills ## Description 1st shift (United States of America)Please review the following job description:Collect delinquent accounts according to the agreed upon collection strategies while adhering to all collection policies, procedures, and guidelines. Provide exceptional client service to all Clients by being transparent, positive, and treating Clients the way we want to be treated. ESSENTIAL DUTIES AND RESPONSIBILITIESFollowing is a summary of the essential functions for this job. Other duties performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. * 1. * Achieve performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., a minimum calls per day, contact percentage, promises/calls ratio, promises kept. * 2. * Provide Clients cure plans and negotiate payment arrangements to cure delinquency, evaluating ability and willingness to pay and accordance with all policies, procedures, guidelines, and training. * 3. * Disclose all relevant account information to Clients accurately, professionally, and in a positive manner. * 4. * Manage client communications and provide accurate account detail and information with an elevated level of professionalism and integrity, while following all required compliance and quality expectations. * 5. * Work accounts thoroughly according to established procedures (including contact attempts, required letters, etc.) * 6. * Document all collection efforts in the system of record for each assigned account in accordance with established policies, procedures, and guidelines, which may include relevant system codes. * 7. * Execute on the established call scripts documented in training, policies, procedures, and guidelines. * 8. * Achieve acceptable call monitoring scores in each call category. * 9. * Communicate regularly with the Client Default Leaders pertaining to repossessions, potential loss, inquires, complaints, and other calls that require special handling. * 10. * Accurately process payments, transactions, and workflows. * 11. * Complete all required Computer Based Training (CBT) courses accurately and timely. ## Related Videos - [Microservices architecture as a key element in building trading systems for global finance markets](https://www.wearedevelopers.com/videos/1196-microservices-architecture-as-a-key-element-in-building-trading-systems-for-global-finance-markets) - [Tackling the Risks of AI - With AI](https://www.wearedevelopers.com/videos/1690-tackling-the-risks-of-ai-with-ai) - [Quantum Computing - How Does It Work, How Will it Affect Us and When?](https://www.wearedevelopers.com/videos/100293-quantum-computing-how-does-it-work-how-will-it-affect-us-and-when) - [Photonic Computing: Programming a New Class of AI Accelerators (incl. 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