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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Enterprise Applications Support Officer - **Company:** Edge Hill University - **Location:** Ormskirk, UK - **Salary:** £35,608.0 - £38,784.0 - **Contract:** Permanent contract - **Skills:** JavaScript (Programming Language), Microsoft Windows, Application Programming Interfaces (APIs), Microsoft Azure, Databases, Middleware, Microsoft Software, Systems Development Life Cycle, Standard Sql, Systems Integration, Enterprise Software Applications, Software Troubleshooting - **Published:** August 10, 2026 - **Apply:** https://www.careerjet.co.uk/job/gbcccc2b5cdbd3d4a4322e5bcfb924d381/eaa ## About the Role * Experience of developing and supporting mission critical enterprise applications, with a solid background in databases, middleware, reporting technologies and API driven integrations * Ability to troubleshoot complex technical issues across development and live environments, using your knowledge of SQL, JavaScript and Microsoft technologies such as Azure, Power Platform and Microsoft 365 * Excellent analytical and organisational skills and be an effective communicator * Ability to translate technical concepts for non-technical stakeholders * Ability to build strong working relationships and demonstrate a customer focused approach with a commitment to service improvement and innovation ## Description This is an exciting opportunity for an Enterprise Applications Support Officer to join the Digital team with Digital, Data and Technology department. This role provides the opportunity to work at the heart of the University's digital transformation, supporting and enhancing the core enterprise applications. Your main duties and responsibilities will include: * Technical Development and System Integration - Responsible for developing, configuring and supporting the University's enterprise applications, including managing APIs, databases and technical workflows * Troubleshooting, Support and System Improvement - Responsible for second and third line technical support for complex issues, carrying out upgrades, fixes and testing * Stakeholder Collaboration and Change Delivery - Working closely with internal teams, service owners and external suppliers is a major part of the role including gathering requirements, translating business needs into technical solutions, communicating system changes clearly to non-technical stakeholders and supporting wider digital transformation and enterprise application projects This role provides the chance to work with a wide range of technologies, including APIs, databases, Azure, Power Platform and Microsoft 365, while contributing to major system development and strategic change initiatives. You will gain valuable experience in a complex technical environment, collaborate with a diverse range of stakeholders and play a role in supporting future focused digital services across the University. As part of the University's ongoing commitment to redeployment, please note that this vacancy may be withdrawn at any stage of the recruitment process if a suitable redeployee is identified. For informal enquiries about this vacancy, please contact: Paul Hutchinson, Head of Enterprise Applications at ## Related Videos - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Developer’s Perspective: Overview of the Tezos Blockchain Ecosystem](https://www.wearedevelopers.com/videos/237-developer-s-perspective-overview-of-the-tezos-blockchain-ecosystem) - [How building an industry DBMS differs from building a research one](https://www.wearedevelopers.com/videos/768-how-building-an-industry-dbms-differs-from-building-a-research-one) - [Crypto-secure Data Management with In-Database Blockchain](https://www.wearedevelopers.com/videos/632-crypto-secure-data-management-with-in-database-blockchain) - [Automated MS SQL Server database deployments with dacpacs and Azure DevOps](https://www.wearedevelopers.com/videos/334-automated-ms-sql-server-database-deployments-with-dacpacs-and-azure-devops) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Frontend Developer Salary in The UK](https://www.wearedevelopers.com/magazine/233-frontend-developer-salary-in-the-uk) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know)