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# IT Support Engineer

- **Company:** ITSS Recruitment
- **Location:** Tamworth, UK
- **Salary:** £20,000.0 - £30,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Desktop Computing, Microsoft Office, Remote Service Software, Microsoft InTune, Deployment Automation
- **Published:** August 10, 2026
- **Apply:** https://www.reed.co.uk/jobs/it-support-engineer/57218904

## About the Role

You will be self-motivated IT Support Engineer, a good communicator and have a natural desire to create a fluid environment. The successful 1st Line Support Engineer should have strong problem-solving abilities, organisational skills and the ability to work as part of a team.

## Description

An exciting new opportunity has become available for a IT Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Tamworth.

We are looking for enthusiastic, passionate IT Support Engineer to join a forward thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months.

They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility.

IT Support Engineer experience:

 * Windows 7 and Windows 10 Operating Systems
 * Office 365 Email Solutions
 * Intune
 * Autopilot
 * Exchange 2007/2010/2013/2016 Mailbox Management
 * Active Directory Users/Computers Management
 * Basic Client-side Networking experience
 * Liaise with 3rd party suppliers ensuring faults are logged, managed and that SLAs are met
 * Microsoft Office Applications
 * Prior experience working within a Managed Service Desk provider (beneficial)
 * Proven experience resolving incidents quickly by using remote support tools
 * Exposure to HP and Dell hardware.

We are not expecting the IT Support Engineer to have experience in all the technologies above, just a strong basis knowledge and passion to learn more!, Apply now for immediate consideration for this IT Support Engineer position or contact George Harvey at ITSS Recruitment for further details.
Skills

 * Windows
 * 1st Line
 * Microsoft
 * 365


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