> Markdown version of [/jobs/ext/2009691-global-agency-transformation-snr-director](https://www.wearedevelopers.com/jobs/ext/2009691-global-agency-transformation-snr-director). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Global Agency Transformation Snr. Director - **Company:** GSK - **Location:** London, UK - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Computer Literacy, Meditech - **Published:** August 10, 2026 - **Apply:** https://gsk.wd5.myworkdayjobs.com/GSKCareers/job/UK--London--New-Oxford-Street/Global-Agency-Transformation-Snr-Director_446126-2 ## About the Role Minimum Level of Job-Related Experience required * 10+ years of relevant experience in marketing agencies, agency management, partner ecosystems, content operations, or commercial transformation. Experience may be gained on the agency side, client side, or through a combination of both, with a strong track record of leading agency relationships and driving business transformation. * Essential: deep, hands-on experience within marketing agencies and/or managing agency and partner ecosystems, including agency operating models, integrated team structures, agency selection and onboarding, capability development, and ongoing partnership governance. * Essential: proven experience leading commercial and business development activities related to agency partnerships, including participation in or leadership of RFP processes, solution design, partnership negotiations, contract discussions, agency remuneration models, value creation initiatives, and driving operational and financial efficiencies for clients and/or agency organizations. * Proven experience designing, consolidating or transforming a global or multi-market agency ecosystem, partner network, marketing studio or shared-service model. * Strong experience leading transition and performance management across a partner network, including KPI frameworks spanning cost, speed, quality and reuse. * Experience embedding AI, modular content, automation and structured ways of working into agency or content-production workflows. * Proven success leading transformation, ways-of-working redesign, change management and adoption across multiple markets or business units. * Experience operating in a global matrix organisation and influencing senior stakeholders across Marketing, Procurement, Technology, Data, Legal and Compliance. * Forward-thinking leader who brings external perspectives and best-in-class agency, content and AI practices. Experience gained within consumer, retail, technology, digital-native, MedTech, healthcare, financial services or other digitally advanced industries is highly valued. * Direct pharmaceutical or life sciences experience is beneficial, given the regulated content and MLR context, but is not required. Basic Qualification Bachelor's degree in marketing, Communications, Business, Media, Digital, Technology or a related discipline. Preferred Qualification If you have the following characteristics, it would be a plus Postgraduate qualification, such as an MBA or MSc, in Business, Marketing, Digital Transformation, Technology Management or a related discipline. Recognised professional accreditation in marketing, agency or partner management, procurement, or change management is an advantage., Business Alignment, Commercial Operations Management, Data to Insights, Digital Fluency, Executive Leadership, Scientific Literacy, Strategic Planning ## Description GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems. Our diverse portfolio consists of vaccines, specialty medicines, and general medicines. Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges., Lead the end-to-end redesign of the global marketing agency ecosystem, defining a simplified, tiered agency model that integrates AI, reshapes how content is briefed, created, localised and scaled, and delivers measurable gains in cost, speed, quality and reuse. Act as the commercial and strategic owner of the future agency operating model, working in close partnership with Procurement, global and local commercial functions, Technology and the wider E2E transformation team, * Define target agency model: Lead design of a streamlined, tiered agency ecosystem (global / regional / local) aligned to content types, content studio model and the future content supply chain, reducing duplication and fragmentation across markets. * Redesign ways of working: Establish new agency interaction model across content supply chain including AI-enabled briefing, modular creation, structured outputs and clean workflow integration with internal teams and platforms. * Drive AI-enabled transformation: Define how AI is used across agencies for creation, localisation and optimisation, ensuring agency outputs are compatible with internal AI tooling, reuse engines and modular content standards. * Lead commercial & procurement redesign: Reconfigure contracts and commercial models (hybrid and outcome-based pricing), embed AI and data-ownership clauses, and drive agency consolidation, renegotiation and cost reduction in partnership with Procurement. * Alignment with E2E transformation Ensure the transformation stays aligned with the wider E2E Marketing Operating Model, including content taxonomy, workflow simplification, and marketing technology evolution, and represent the commercial and operational implications of agency decisions in cross-functional forums. * Establish governance & performance management: Define decision rights, agency selection standards and a KPI framework spanning cost, speed, quality and reuse with clear accountability across the partner network. * Manage strategic partnerships & innovation: Build and steward relationships with key agencies and emerging AI and technology partners, bringing external benchmarks, market intelligence and innovation into the model. * Own capability and future-readiness: Continuously reshape the agency model as technology and AI evolve, defining which activities are best delivered by agencies, in-house teams, or AI-enabled and automated capabilities in collaboration with the wider E2E-Marketing team and Procurement. ## Related Videos - [Tackling the Risks of AI - With AI](https://www.wearedevelopers.com/videos/1690-tackling-the-risks-of-ai-with-ai) - [Edit Your Future: Queerverse Radical AI](https://www.wearedevelopers.com/videos/909-edit-your-future-queerverse-radical-ai) - [From conversational job search to AI agents, must we reinvent recruitment?](https://www.wearedevelopers.com/videos/100252-from-conversational-job-search-to-ai-agents-must-we-reinvent-recruitment) - [AI PowerPlay: Building High-Impact Teams & Transformative Solutions](https://www.wearedevelopers.com/videos/1005-ai-powerplay-building-high-impact-teams-transformative-solutions) - [AI is dead, long live AK](https://www.wearedevelopers.com/videos/1093-ai-is-dead-long-live-ak) - [Angstfreude - AI and Corporate Culture - The Thrill and the Threat](https://www.wearedevelopers.com/videos/100354-angstfreude-ai-and-corporate-culture-the-thrill-and-the-threat) ## Related Articles - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [Got AI ideas but no money? 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