> Markdown version of [/jobs/ext/2009778-application-support-engineer](https://www.wearedevelopers.com/jobs/ext/2009778-application-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Application Support Engineer

- **Company:** IntaPeople IT Recruitment
- **Location:** Cardiff, UK
- **Experience:** Expert
- **Salary:** £35,000.0
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, JIRA, Database Queries, Revision Control Systems, Issue Tracking Systems, Windows PowerShell, Standard Sql, PL-SQL, Scripting, Enterprise Software Applications, Git, Bitbucket
- **Published:** August 10, 2026
- **Apply:** https://jobs.intapeople.com/job/senior-application-support-engineer-25470/apply.aspx

## About the Role

This is a great opportunity for an experienced support professional who enjoys technical investigation, problem-solving and mentoring others., * 3+ years' experience in Application Support, Software Support or a similar role

 * Strong SQL skills, including writing and troubleshooting complex queries
 * Experience investigating and resolving technical issues in a production environment
 * Knowledge of Jira or similar ticketing systems
 * Experience with Git, Bitbucket or similar version control tools
 * Scripting experience, ideally PowerShell
 * Strong analytical and problem-solving skills
 * Excellent communication skills

Nice to have

 * PL/SQL experience
 * Experience supporting enterprise software applications
 * Exposure to Agile environments

PL/SQL is preferred but not essential. Candidates with strong SQL experience are encouraged to apply.

## Description

We're recruiting for a growing software business delivering enterprise-scale platforms to customers across international markets. With continued investment in technology and engineering, they're looking for a Senior Application Support Engineer to join their team and take ownership of complex application support issues., * Acting as a senior escalation point for complex application issues

 * Investigating, diagnosing and resolving 2nd/3rd line support incidents
 * Carrying out root cause analysis and implementing long-term solutions
 * Working closely with Engineering and Service Delivery teams
 * Writing and maintaining automation scripts
 * Supporting and mentoring junior team members
 * Maintaining technical documentation and knowledge base articles


## Related Videos

- [Behind the Curtain: How Recruiters Shortlist Devs in an AI-Driven Market and How You Stand Out](https://www.wearedevelopers.com/videos/100229-behind-the-curtain-how-recruiters-shortlist-devs-in-an-ai-driven-market-and-how-you-stand-out)
- [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray)
- [How a Small Team Shrank a Microsoft Monorepo by 94%](https://www.wearedevelopers.com/videos/1236-how-a-small-team-shrank-a-microsoft-monorepo-by-94)
- [Recruitment Reinvented: Bold strategies and the $10K signing incentive](https://www.wearedevelopers.com/videos/1068-recruitment-reinvented-bold-strategies-and-the-10k-signing-incentive)
- [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks)
- [Git for Code Reviews](https://www.wearedevelopers.com/videos/429-git-for-code-reviews)

## Related Articles

- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)
- [Software Engineer Salary in The UK](https://www.wearedevelopers.com/magazine/231-software-engineer-salary-in-the-uk)
- [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk)
- [The 12 Best Jobs for Software Engineers](https://www.wearedevelopers.com/magazine/401-the-12-best-jobs-for-software-engineers)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)