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# Senior Business Applications Analyst, RentCafe & Wellness - Remote (US) - Yardi RentCafe experience required

- **Company:** Welltower Inc
- **Location:** United States (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Business Software, Functional Dependencies
- **Published:** May 15, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=6171cc9334c57274

## About the Role

Do you have experience in Yardi?, Do you have a Bachelor's degree?, Skills / Specialized Knowledge:

 * Ability to manage portfolios of work
 * Solid understanding of project management and agile practices, with the ability to teach and coach others
 * Keen ability to engage and work with different teams
 * Strong interpersonal, conflict management, and communications skills
 * Effective documentation and reporting skills

Experience:

 * At least 5 years of operations, financial, or technology implementation
 * Strong understanding of customer journey design and best practices
 * Proven experience working on complex CRM implementation projects
 * Preferred experience with Yardi's CRM, RentCafé and associated modules
 * Project Management and Technical Support experience
 * Experience planning and working on implementations of system changes in a SOX environment is preferred

Education:

 * Bachelor's degree in accounting, finance, marketing, or a related field is preferred
 * Agile, Six Sigma, or PMP certification strongly preferred

Employment is contingent upon the successful completion of a background check, drug screening, and verification of employment, education, and other credentials relevant to the position.

## Description

The Senior Analyst, Operations - Business Applications is an experienced and dynamic team player who will play a pivotal role in the implementation and ongoing support of Welltower's Yardi Wellness and RentCafé modules. The ideal candidate possesses the ability to work cross-functionally to streamline the sales process and improve operational efficiencies. The Analyst, Operations - Business Applications will be required to work within a high demand, performance driven environment that focuses on implementing scalable solutions that are aligned with the company's overall business strategy., * Develops and leverages relationships with internal and external stakeholders to meet strategic business objectives

 * Provides expertise in designing and optimizing resident journeys, ensuring standardization
 * Work closely with the Yardi Implementation team and third-party data consultants in the execution of the implementation of the CRM and RentCafé modules
 * Works closely with AVP, Operations in the development and implementation of comprehensive training programs across multiple mediums
 * Contributes to maintaining project plans and timelines
 * Conducts comprehensive training to ensure proficient CRM and RentCafe system use
 * Provides ongoing support addressing issues, and continuously optimizing workflows
 * Collaborates with internal support teams to resolve challenges
 * Implements quality assurance processes
 * Understands and fosters cross-program and cross-functional dependencies to champion execution success and maximize value capture
 * Establishes best practices and ensures solution delivery adheres to defined standards
 * Manages to business case or approved budget by controlling spend related to one-time and recurring costs while generating value or earnings by driving ROI
 * Develops regular and thorough status communications for senior leadership and stakeholders
 * Anticipates and mitigates risks, dependencies, and impediments to facilitate resolutions

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.


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