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# Software Support Specialist

- **Company:** EMPLOYMENT SOLUTIONS
- **Location:** Little Rock, AR, United States
- **Experience:** Experienced
- **Salary:** $39,520.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Databases, Microsoft WebMatrix, Software Systems, Transact-SQL, Software Troubleshooting, Information Technology, Network Server, Server Operating Systems & Platforms
- **Published:** May 16, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=d70c1c8cb64c3eeb

## About the Role

Do you have experience in Windows?, Do you have a Bachelor's degree?, * Knowledge of Microsoft Windows client and server operating systems

 * Knowledge of databases and Microsoft web servers
 * Knowledge of Windows print service management
 * Basic understanding of T-SQL
 * Strong troubleshooting and problem-solving skills
 * Ability to quickly learn and adapt to various software systems
 * Excellent communication and customer service skills
 * Minimum of 2+ years of experience providing technical support for complete software systems, * Bachelor's Degree in Computer Science preferred
OR

 * Equivalent professional experience

## Description

We are seeking a dependable and motivated Software Support Specialist to join our team. This position is responsible for helping keep our consumers' systems operating smoothly by providing technical support and resolving software-related issues. The ideal candidate enjoys solving technical problems while helping people and delivering excellent customer service., * Provide technical support for software systems and applications

 * Troubleshoot and resolve technical issues for consumers and internal users
 * Help maintain smooth operation of client and server systems
 * Support Microsoft Windows client and server operating systems
 * Assist with database-related support and troubleshooting
 * Support and maintain Microsoft web servers
 * Manage and troubleshoot Windows print services
 * Work with software systems to diagnose and resolve issues efficiently
 * Communicate clearly with users to provide guidance and technical assistance
 * Learn and become proficient with various software systems and technologies


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