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# Amazon Connect Manager, Technical Transformation

- **Company:** Deloitte T.T.L.
- **Location:** Princeton, NJ, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Amazon Web Services, Cloud Computing, Cloud Engineering, Software Engineering, Amazon Connect, Information Technology
- **Published:** August 10, 2026
- **Apply:** https://us.experteer.com/career/view-jobs/amazon-connect-manager-technical-transformation-princeton-nj-usa-58885489

## About the Role

_ tasks in a fast-paced environment * Communicate clearly with stakeholders and teammates Tasks * 8+ years overall IT/Software Development services experience * 5+ years architecture experience in cloud-based solutions on AWS * 4+ years leading multiple project teams concurrently * AWS cloud certification * Bachelor's degree in Computer Science * Ability to travel up to 50% Key requirements *

## Description

Experteer Overview In this role you drive the design and delivery of Amazon Connect solutions as part of the Sales & Service team. You will lead onshore and offshore development efforts, guide AWS best practices, and ensure project quality while identifying new opportunities within existing clients. You'll work with a cross-functional group of strategists, engineers, and designers to transform customer experiences at scale. This position offers a meaningful chance to shape contact center strategy and accelerate cloud adoption for diverse clients. Compensation / Benefits * Design and oversee Amazon Connect services and integration work * Manage and deliver multi-team projects (onshore and offshore) * Provide guidance on AWS best practices and cloud architecture * Ensure project quality and delivery timelines * Identify and pursue new sales opportunities within current clients * Build and sustain professional client relationships * Lead projects or workstreams and prioritize multiple tasks in a fast-paced environment * Communicate clearly with stakeholders and teammates Tasks * 8+ years overall IT/Software Development services experience * 5+ years architecture experience in cloud-based solutions on AWS * 4+ years leading multiple project teams concurrently * AWS cloud certification * Bachelor's degree in Computer Science * Ability to travel up to 50% Key requirements *


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