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# ServiceNow Certified Master Architect

- **Company:** CareerCircle
- **Location:** Reston, VA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Agile Methodology, Artificial Intelligence, Proxy Servers, Public-Key Cryptography, User Authentication, Bash Shell, Big Data, Software as a Service, Cloud Computing, Cloud Engineering, Cyber Security, Information Systems, Data Governance, Dynamic Host Configuration Protocol, Linux, Document Management Systems, Domainkeys Identified Mail, Domain Name System Security Extensions, HR Analytics, IPv4, IPv6, IP Address Management, Information Systems Security Architecture Professional, Information Systems Security Engineering Professional, Python (Programming Language), Knowledge Management, NoSQL, Oracle (Applications), Platform as a Service (PAAS), Scrum Methodology, SuccessFactors, SAP (Applications), Security Information and Event Management, Software Engineering, Systems Integration, Software Vulnerability Management, Network Routing, Software Security, Firewalls (Computer Science), HR Software, Kubernetes, Rancher, Oracle HCM, Workday, Jenkins, Servicenow, Plan of Action and Milestones
- **Published:** August 10, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/va/mclean/1089f27c-1279-4bd5-81e5-6fc16c9fc8e2

## About the Role

* A minimum of TEN (10) years of experience; FIVE (5) years of ServiceNow experience
 * A minimum of THREE (3) years of experience delivering HR technology or HR service delivery solutions
 * Bachelor's degree
 * Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred
 * US Citizenship is contractually required for this role
 * ServiceNow CSA certification with HRSD Implementation Specialist certification
 * Experience integrating ServiceNow with enterprise HR systems (Workday, SAP, Oracle, etc.)
 * Knowledge of HR service delivery best practices and workforce transformation strategies
 * Relevant experience advising clients on HRSD implementations and employee experience solutions using ServiceNow
 * Experience with employee experience tools, including Employee Center, Virtual Agent, and AI capabilities (e.g., Now Assist)
 * Demonstrated ability to address challenges involving ServiceNow HRSD capabilities and HR process optimization
 * Experience with HR data governance, privacy, and compliance considerations (e.g., handling sensitive employee data)
 * Selected candidate must be about to commute to the client site when needed

What Would Be Nice To Have:

 * ServiceNow CMA, CTA, ArchX certifications
 * ServiceNow Certified Implementation Specialist (CIS) certifications
 * Experience with federal, state, or local HR environments
 * Experience in public sector or government consulting environments, NoSQL
Linux
Jenkins
Teamwork
Firewall
Big Data
NIST 800
Equities
Hardening
Leadership
Management
Automation
Innovation
Kubernetes
Market Data
Communication
Proxy Servers
Risk Management
Problem Solving
Team Leadership
Ancient History, IPv6
IPv4
Anycast
Planning
NIST 800
Equities
Timelines
Hardening
Operations
Leadership
Management
Automation
Governance
Resilience
Encryption
Market Data
NIST 800-53
Coordinating
Prioritization
Risk Reduction
Network Routing
Growth Planning
Ancient History
Incident Response
Policy Enforcement
Lifecycle Management
Architectural Design
System Administration
Vulnerability Management
Domainkeys Identified Mail
IP Address Management (IPAM)
Milestones (Project Management)
Domain Name System Security Extensions
Application Programming Interface (API)
Dynamic Host Configuration Protocol (DHCP)
Certified Information System Auditor (CISA)
Security Information And Event Management (SIEM)

## Description

Advising
Dashboard
Operations
Leadership
Consulting
Automation
ServiceNow
Adjudication
Data Privacy
Communication
Case Management
Data Governance
SAP Applications
People Analytics
Experience Design
Workday (Software)
SAP SuccessFactors
Workflow Management
Information Privacy
HR Service Delivery
Knowledge Management
Artificial Intelligence
Self Service Technologies
Software As A Service (SaaS)
Platform As A Service (PaaS)
Ethical Standards And Conduct
ServiceNow Certified Master Architect (CMA), * As a ServiceNow Subject Matter Expert with deep experience in Human Resources Service Delivery (HRSD), you will devise strategies, design, implement, and optimize HR solutions for clients using the ServiceNow platform

 * Translate complex HR business needs-including employee lifecycle events, case management, and employee experience-into integrated ServiceNow HRSD solutions to address client requirements
 * Lead and design ServiceNow platform HRSD solutions, including: HR Case Management, Employee Service Center (ESC), Lifecycle Events, Knowledge Management, & Document Management
 * Configure and extend ServiceNow solution components to automate HR processes, workflows, integrations, and reporting
 * Provide technical guidance on ServiceNow HRSD best practices, including employee experience design, automation, and platform governance
 * Design and implement employee-facing experiences, including self-service portals, Virtual Agent, and omnichannel HR support
 * Architect and support integrations with enterprise HR systems such as Workday, SAP SuccessFactors, or Oracle HCM
 * Design HR analytics, dashboards, and reporting capabilities to provide insights into workforce operations and service performance
 * Ensure alignment with HR data privacy, security, and compliance requirements, including role-based access and data protection strategies
 * Collaborate with HR leadership, HR business partners, and IT stakeholders to understand workforce needs and deliver effective HR solutions, Operating Systems, Agile Methodology
Security Policies
Incident Response
Cyber Engineering
Solution-Oriented
Program Management
Rancher (Software)
Security Solutions
Security Governance
Security Engineering
Software Development
Cloud Infrastructure
Solution Architecture
Certified Scrum Master
Artificial Intelligence
Public Key Cryptography
Vulnerability Management
Risk Management Framework
Bash (Scripting Language)
Certified SAFe Scrum Master
Information Systems Security
Python (Programming Language)
Cross-Functional Collaboration
Plan Of Action And Milestones (POA&M)
CompTIA Advanced Security Practitioner (CASP+)
Certified Secure Software Lifecycle Professional
Certified Information Systems Security Professional
Information Systems Security Engineering Professional
Information Systems Security Architecture Professional
Top Secret-Sensitive Compartmented Information (TS/SCI Clearance)
+0

Google Project Management
DDI Architect
Leidos

Greenbelt, MD*On-Site, Innovation
Mitigation
Risk Analysis
Cyber Security
Detail Oriented
Professionalism
Authentications
Security Clearance
Dependency Analysis
Information Assurance
Concept Of Operations
IT Security Architecture
Authorization (Computing)
Cloud Computing Architecture
Security Requirements Analysis
Critical Path Method (CPM) Scheduling
Top Secret-Sensitive Compartmented Information (TS/SCI Clearance)
+0
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