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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Administrator (Global Support) - **Company:** Payrange Inc. - **Location:** Portland, OR, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Antivirus Softwares, JIRA, Bash Shell, Software as a Service, Document Management Systems, Domain Name System (DNS), Monitoring of Systems, Identity and Access Management, Information Technology Operations, Virtual Private Networks (VPN), Network Troubleshooting, Uptime, Microsoft Software, Networking Basics, Windows PowerShell, Phishing, Microsoft SharePoint, Wide Area Networks, Wi-Fi Technology, Scripting, ServiceNow IT Service Management, System Availability, Peripherals, Firewalls (Computer Science), Microsoft InTune, Information Technology, SAP MDG, Casper Suite, Laptops, Zendesk - **Published:** May 16, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=8adbcae66c419af6 ## About the Role Do you have experience in SaaS?, This is a hands-on role ideal for someone who thrives in a fast-paced, growing organization and enjoys both troubleshooting and building scalable IT solutions., Required * 10+ years of experience in IT support, systems administration, or similar role * Experience managing SaaS tools (Microsoft 365, etc.) * Experience establishing and setting up the IT function at an organization * Strong troubleshooting skills across hardware, software, and networks * Experience with identity and access management (SSO, MFA) * Experience supporting global or distributed teams across multiple offices in different time zones * Strong communication skills with the ability to support both technical and non-technical users Preferred * Knowledge of networking fundamentals (DNS, firewalls) * Experience with IT ticketing systems (e.g., Jira, Zendesk, Freshservice) * Exposure to security frameworks or compliance standards * Scripting or automation experience (e.g., PowerShell, Bash) ## Description The IT Administrator will be responsible for managing and supporting PayRange's global IT systems, ensuring reliability, security, and efficiency across all offices and remote teams. This role will act as a key point of contact for IT operations, supporting employees while driving improvements in systems, processes, and tools., IT Operations & Support * Provide day-to-day IT support for employees across global offices (North America, China, India, Mexico) * Troubleshoot hardware, software, and network issues (laptops, mobile devices, peripherals) * Manage onboarding and offboarding IT processes (account setup, access provisioning, equipment) * Create and maintain IT documentation, policies, and standard operating procedures * Establish proper procedures, processes and controls for IT across the company Systems & Infrastructure Management * Administer core IT systems (e.g., Microsoft 365, MDM tools) * Manage identity and access (SSO, MFA, role-based permissions) * Support device management platforms (e.g., Jamf, Intune, or similar) * Monitor system performance, uptime, and security * Microsoft Stack: Act as the primary administrator for Microsoft 365 and Active Directory (Entra ID), ensuring high availability and seamless integration across regions. * SharePoint Management: Design and maintain our SharePoint architecture to facilitate global collaboration and secure document storage. * Network & Connectivity: Oversee global office networking (VPNs, Wi-Fi, and SD-WAN) to ensure our offices in Canada, India, and China remain securely synced with HQ. Global IT Coordination * Partner with regional teams to support international offices and remote employees * Ensure consistency in IT processes, tools, and security standards globally * Coordinate with vendors and service providers for hardware, software, and support services Security & Compliance * Enforce IT security policies and best practices * Assist with security audits, compliance initiatives, and risk mitigation * Manage endpoint protection, patching, and updates * Identity Management: Lead password rotation management and MFA enforcement to protect our sensitive fintech data. * Support compliance requirements such as SOC 2 * Endpoint Protection: Oversee the deployment of Anti-virus and EDR solutions across all global endpoints. * Security Awareness: Design and lead the company's phishing awareness training and regular security drills. * Audit Support: Ensure IT systems meet the rigorous security standards required for a leading fintech and IoT provider. Projects & Continuous Improvement * Support implementation of new IT systems and tools * Identify opportunities to automate processes and improve efficiency * Contribute to IT strategy as the company scales globally Hardware & Asset Management * Standardization: Establish and enforce global standards for laptop hardware (Mac/PC), ensuring a consistent experience for every employee. * Purchasing & Logistics: Manage the end-to-end procurement process, coordinating with international vendors to equip our global workforce efficiently. * MDM & BYOD: Deploy and manage Mobile Device Management (MDM) solutions to secure company assets and define Bring Your Own Device (BYOD) protocols. ## Related Videos - [The AI Agent Path to Prod: Building for Reliability](https://www.wearedevelopers.com/videos/1523-the-ai-agent-path-to-prod-building-for-reliability) - [DevOps at Netflix](https://www.wearedevelopers.com/videos/270-devops-at-netflix) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [Leading with Reliability: Applying SRE Principles to Build Stronger Engineering Organizations](https://www.wearedevelopers.com/videos/100185-leading-with-reliability-applying-sre-principles-to-build-stronger-engineering-organizations) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) ## Related Articles - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)