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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Network Operations Center (NOC) Analyst / Engineer - **Company:** SB Energy - **Location:** Austin, TX, United States - **Experience:** Experienced - **Salary:** $100,000.0 - $140,000.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, CompTIA Network+, CompTIA Security+, Cyber Security, Information Systems, Data Centers, Data Center Infrastructure Management (CIM), Supervisory Control and Data Acquisition (SCADA), Issue Tracking Systems, Internet Security, Networking Basics, Network Connections, Network Monitoring, Systems Integration, Wide Area Networks, Data Logging, Network Switches, Building Management System (BMS), Computer Networking Systems, Computer Network Operations, Information Technology, Wireless Technologies, Cisco - **Published:** August 10, 2026 - **Apply:** https://www.careerbuilder.com/job-details/network-operations-center-engineer-austin-tx--a2182085-5ebd-4814-ac8c-128249530e55 ## About the Role * Associate or bachelor's degree in information technology, engineering, or related field preferred. * 2+ years of experience in a NOC, SOC, telecom, data center, utility, industrial, or mission-critical operations environment. · * Understanding of networking fundamentals including switching, routing, WAN connectivity, and wireless systems. · * Experience working in shift-based or 24x7 operational environments. · * Strong troubleshooting, communication, and organizational skills. · * Ability to remain calm and process-driven during operational incidents and escalations. · * Strong attention to detail and operational discipline. · * Proficiency in ticketing systems and monitoring platforms required * Experience supporting data center or critical infrastructure operations * Exposure to BMS, EPMS, SCADA, DCIM, or OT-integrated environments * Experience supporting Cisco or Palo Alto environments * Experience supporting carrier circuits or WAN infrastructure * Exposure to commissioning, operational turnover, or infrastructure onboarding activities * Industry certifications such as CCNA, Network+, Security+, or ITIL preferred, Alternative Energy, Analysis Skills, Artificial Intelligence (AI), CCNA - Cisco Certified Network Associate, Cisco Network Systems, Commissioning, Communication Skills, CompTIA Network+, CompTIA Security+, Construction, Customer Relations, Detail Oriented, Documentation, Energy & Utilities, Entrepreneurship, Event Management, Flexible Spending Accounts, Fundraising, ITIL (IT Infrastructure Library), Identify Issues, Incident Response, Information Technology & Information Systems, Insurance, Internet Security, Legal, Network Connectivity, Network Monitoring, Network Operations Center, Network Switching, Network Systems, Onboarding, Operational Communications, Operational Improvement, Operational Support, Operations Processes, Organizational Skills, Physical Security, Security Infrastructure, Standard Operating Procedures (SOP), Supervisory Control and Data Acquisition (SCADA), Support Documentation, System Integration (SI), System Operations, Wide Area Network (WAN), Wireless Communications ## Description The Network Operations Center (NOC) Analyst / Engineer supports the real-time operation of SB Energy's mission-critical infrastructure environments, including hyperscale AI campuses, enterprise networking systems, carrier connectivity, OT-integrated infrastructure, and facilities operations platforms. This role operates within a 24x7 operational environment supporting uptime, incident response, escalation coordination, and operational continuity across networking, facilities, security, and infrastructure systems. The ideal candidate is operationally disciplined, technically capable, and comfortable working in fast-paced environments where communication, escalation ownership, and procedural execution are critical., * Monitor and respond to operational alarms within a 24x7 NOC environment * Support operational monitoring of enterprise networking, WAN/carrier infrastructure, wireless systems, BMS/EPMS platforms, OT-connected systems, and physical security infrastructure * Perform first-level troubleshooting, ticket management, incident logging, and escalation coordination · * Execute SOPs, MOPs, and operational runbooks with strong procedural discipline * Maintain accurate operational logs, shift turnover notes, and incident documentation * Coordinate with engineering, facilities, cybersecurity, commissioning, and vendor teams during operational events * Support onboarding and operational integration of new systems, sites, and infrastructure * Participate in operational readiness and turnover activities as facilities transition from construction into operations * Support monitoring platform updates, alarm tuning efforts, and operational improvement initiatives * Participate in cross-training initiatives between NOC, SOC, and FOC operational teams * Support day-to-day monitoring and operational response activities across mission-critical infrastructure systems * Escalate operational events in accordance with approved operational procedures and workflows * Maintain situational awareness during outages, maintenance activities, and operational events · * Assist with operational communications and event coordination during incidents * Support operational documentation, reporting, and workflow management activities * Coordinate with internal teams and external vendors during troubleshooting and maintenance activities * Assist with onboarding and integration of new infrastructure systems into operational monitoring platforms * Promote a professional, process-driven, and customer-focused operational cultur ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Crypto-secure Data Management with In-Database Blockchain](https://www.wearedevelopers.com/videos/632-crypto-secure-data-management-with-in-database-blockchain) - [The Sustainability Race: AI's Promises, Pitfalls and Potential](https://www.wearedevelopers.com/videos/100155-the-sustainability-race-ai-s-promises-pitfalls-and-potential) - [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right) - [Building the Nervous System of AI - Michael Kagan (NVIDIA)](https://www.wearedevelopers.com/videos/2133-building-the-nervous-system-of-ai-michael-kagan-nvidia) ## Related Articles - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany)