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# Amazon Connect Manager, Technical Transformation

- **Company:** Deloitte T.T.L.
- **Location:** Tampa, FL, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Amazon Web Services, Cloud Services, Software Engineering, Amazon Connect, Information Technology
- **Published:** August 10, 2026
- **Apply:** https://us.experteer.com/career/view-jobs/amazon-connect-manager-technical-transformation-tampa-fl-usa-58885490

## About the Role

_ including 5+ years in enterprise architecture * 5+ years of project experience architecting, building, and supporting cloud solutions on AWS * 4+ years leading multiple project teams simultaneously * AWS cloud certification * Bachelor's degree in Computer Science, Engineering, or equivalent work experience * Ability to travel up to 50% average Key requirements *

## Description

Experteer Overview As Amazon Connect Technical Architect, you will lead design and delivery of AWS-based contact center solutions for Deloitte's Sales & Service practice. You'll manage onshore and offshore teams, mentor engineers, and advise clients on best practices to ensure high-quality outcomes. You will spot new sales opportunities and help shape transformative customer experiences at scale. This role blends technology, strategy, and delivery to drive customer-centered transformation. Compensation / Benefits * Design and oversee Amazon Connect services and integrations * Lead project management and delivery across distributed teams * Build and sustain client relationships and provide guidance on AWS best practices * Ensure project quality and timely delivery * Identify and pursue new sales opportunities within existing clients * Manage and prioritize multiple concurrent tasks in a fast-paced environment Tasks * 8+ years of overall experience in IT/Software Development services, including 5+ years in enterprise architecture * 5+ years of project experience architecting, building, and supporting cloud solutions on AWS * 4+ years leading multiple project teams simultaneously * AWS cloud certification * Bachelor's degree in Computer Science, Engineering, or equivalent work experience * Ability to travel up to 50% average Key requirements *


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