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# Datacenter Technician

- **Company:** CYNET SYSTEMS INC.
- **Location:** Englewood, CO, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Data Centers, Monitoring of Systems, Information Technology Operations, Networking Hardware, Microsoft Office, Microsoft Visio, Networking Cables, Microsoft PowerPoint, Server Administration, ServiceNow IT Service Management, Break Fix, Information Technology, Network Server, Servicenow
- **Published:** May 13, 2026
- **Apply:** https://www.dice.com/job-detail/501be05f-79ba-430f-aa37-9688665c6754

## About the Role

* 3 to 7 years of experience in datacenter operations in large and complex environments.
 * Strong hands-on experience with servers, storage, network devices, racks, and cabling.
 * Experience in racking, stacking, cabling, decommissioning, and break-fix support.
 * Experience handling incidents, service requests, and SLA adherence.
 * Strong understanding of datacenter operations including capacity planning for rack space, power, and cooling.
 * Experience coordinating with vendors for projects and break/fix activities.
 * Strong knowledge of operational monitoring and maintenance tools.

Experience:

 * Experience in managing or supporting large-scale datacenter operations.
 * Experience supporting infrastructure operations in 24/7 environments., * Experience with console access, iLO/iDRAC configuration and IP setup.
 * Experience with ServiceNow ticketing system.
 * Familiarity with patch panels and cross-connects.
 * Experience with MS Office tools including Visio, Word, Excel, and PowerPoint.
 * Experience with monitoring, deployment, and provisioning tools.
 * Experience in 12-hour shift and night shift environments.
 * Experience working under pressure in SLA-driven environments.

Skills:

 * Datacenter infrastructure management.
 * Server installation, racking, and decommissioning.
 * Network cabling and patch panel management.
 * Incident and service request management.
 * Capacity planning and infrastructure monitoring.
 * Strong communication and teamwork skills.
 * ServiceNow and IT operations tools.
 * MS Office Suite (Word, Excel, PowerPoint, Visio).

Qualification And Education:

 * Bachelor s degree preferred or equivalent hands-on datacenter experience.

## Description

* Responsible for providing 24/7 hands-on support for datacenter infrastructure including servers, storage, network devices, racks, and cabling, ensuring operational stability, incident resolution, and adherence to SLA requirements in a large-scale datacenter environment., * Provide 24/7 support for datacenter infrastructure including servers, storage, network, and racks.
 * Perform hands-on datacenter tasks including racking, stacking, cabling, and hardware maintenance.
 * Handle decommissioning and break/fix activities for datacenter equipment.
 * Monitor and support infrastructure operations and ensure system stability.
 * Manage incidents and service requests while adhering to SLA requirements.
 * Coordinate with vendors for installations, maintenance, and repair activities.
 * Support project teams with new installations and system decommissioning.
 * Perform capacity planning for rack space, power, and cooling requirements.
 * Analyze production operations and initiate corrective actions for stability and efficiency.
 * Maintain proper documentation and process adherence for all datacenter activities.
 * Participate in monitoring, maintenance, and operational improvement activities.


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