> Markdown version of [/jobs/ext/2014047-certified-expert-servicenow-architect](https://www.wearedevelopers.com/jobs/ext/2014047-certified-expert-servicenow-architect). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # certified, expert ServiceNow Architect - **Company:** Intel Services, LLC - **Location:** Bethesda, MD, United States - **Experience:** Expert - **Salary:** $120,800.0 - $265,800.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Application Programming Interfaces (APIs), Agile Methodology, Amazon Web Services, Configuration Management Databases, Configuration Management, Code Review, Data as a Services, Web Servers, Microsoft PowerPoint, Software Architecture, Requirements Management, Systems Architecture, Systems Integration, Flexi (Photoshop Plugin), Technical Debt, Togaf, ServiceNow HR Service Delivery, Data Management, DODAF, ServiceNow Customer Service Management, Servicenow - **Published:** August 10, 2026 - **Apply:** https://www.careerbuilder.com/job-details/servicenow-systems-architect-bethesda-md--38577acc-7e5a-4d4b-9ba4-ed1ea51afd69 ## About the Role Required: * Minimum 10 years' experience and demonstrated knowledge of developing and directing the design, architecture and implementation of data services that include COTS products, security identity and access management services * Minimum 8 years' experience developing System Architecture, Software Architecture and Enterprise Architecture diagrams and associated technical specifications * Thorough experience with ServiceNow Configuration Management Database (CMDB) * Detailed experience with ServiceNow Common Service Data Model (CSDM) * Extensive experience designing/implementing ServiceNow solutions (e.g., ITSM, ITOM, HRSD, CSM) * Strong understanding of ServiceNow integrations, APIs, and data modeling * Experience working within an agile sprint development team environment using ServiceNow platform * Experience establishing enterprise service offerings * Ability to creatively collaborate with other program personnel to ensure a unified and well-executed goal * Composure and ability to lead with confidence and calmness when faced with competing high-priority projects and difficult decisions and when delivering solutions * Excellent written and verbal communications skills using MS Word and other tools * Excellent presentation development and delivery skills using MS PowerPoint * TS/SCI with Polygraph * BA/BS Degree Desired * ITIL 4 Foundation Certification * Certified System Administrator (CSA) * Certified Technical Architect (CTA) or the Certified Master Architect (CMA) * TOGAF Certifications * Working knowledge of DoD Architecture V 2.0 Frameworks * AWS Certified Solution Architect certification * ServiceNow developer certification, preferably Certified System Administrator (CSA), Agile Programming Methodologies, Amazon Web Services (AWS), Application Programming Interface (API), Architectural Design, Architectural Services, Asset Management, Best Practices, Blueprints, Code Reviews, Commercial Off-the-Shelf (COTS), Configuration Management, Data Modeling, Department of Defense Architecture Framework (DoDAF), Enterprise Architecture, Federal Contracts, Federal Government, Government, Government Contracts, IT Service Management (ITSM), ITIL (IT Infrastructure Library), Identity Data Management, Intel Product Family, Intelligence Community, Leadership, Mentoring, Microsoft PowerPoint, Microsoft Word, Presentation/Verbal Skills, Requirements Management, Safety/Work Safety, Sensitive Compartmented Information (SCI), ServiceNow, Software Architecture, Standards Development, System Architecture, Systems Administration/Management, TOGAF - The Open Group Architecture Framework, Team Player, Technical Leadership, Technical Strategy, Technical/Engineering Design, Top Secret Clearance, Web Client Plug-ins, Willing to Travel, Writing Skills ## Description * Lead end-to-end architecture, design, and implementation of complex ServiceNow solutions * Serve as the technical lead, evaluating deep architectural fit, integration complexity, and whether "out-of-the-box" (OOTB) functionality meets requirements * Identify "must-have" vs. "nice-to-have" features across core workflows (e.g., Incident, Change, Asset Management) * Act as the liaison with government technical leaders, program leadership and other stakeholders to identify, evaluate and integrate with enterprise service offerings * Develop and implement standards for the acquisition, use and maintenance of technology * Deliver products in coordination with the agile project delivery teams and participate in briefings with program and government personnel as required * Establish and enforce development standards, code reviews, and architectural principles to minimize technical debt and ensure upgrade-readiness * Focus on long-term scalability and strategic roadmap alignment * Compare the current state against the desired future state, assessing alternative requirements, determining whether excessive custom coding or third-party plugins to match ServiceNow's breadth * Architect integrations with third-party technologies and act as a subject matter expert (SME) on platform capabilities * Lead in the creation of architectural blueprints and technical designs that leverage out-of-the-box ServiceNow capabilities while managing necessary customization ## Related Videos - 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Full-Stack Robotics Engineers, be ready!](https://www.wearedevelopers.com/videos/479-robots-are-coming-into-the-wild-full-stack-robotics-engineers-be-ready) - [SRE Methods In an Agency Environment](https://www.wearedevelopers.com/videos/348-sre-methods-in-an-agency-environment) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Top Must-Visit Developer Conferences in the US in 2026](https://www.wearedevelopers.com/magazine/679-top-must-visit-developer-conferences-in-the-us-in-2026) - [Why Attend a Developer Event in 2026?](https://www.wearedevelopers.com/magazine/688-why-attend-a-developer-event-in-2026) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence) - [Events like RSAC Get You CISOs. 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