> Markdown version of [/jobs/ext/2014595-ivr-chatbot-developer](https://www.wearedevelopers.com/jobs/ext/2014595-ivr-chatbot-developer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IVR/Chatbot Developer - **Company:** Georgia Tek Systems - **Location:** Newark, NJ, United States - **Experience:** Expert - **Contract:** Temporary contract - **Skills:** Application Programming Interfaces (APIs), Interactive Voice Response, Communications Protocols, Computer Networks, Python (Programming Language), Lex (Software), Node.Js, Object-Oriented Software Development, Salesforce.Com, Server Administration, Simple Object Access Protocol (SOAP), Software Engineering, SQL Databases, Systems Integration, Speech Recognition, VoiceXML, Web Services, Extensible Markup Language (XML), Scripting, Chatbots, Genesys, AWS Lambda, Information Technology, Integration Frameworks, Restful APIs, Natural Language Understanding - **Published:** August 10, 2026 - **Apply:** https://www.careerbuilder.com/job-details/genesys-ivr-chatbot-developer-newark-nj-100-onsite-newark-nj--44651355-1b4c-414a-9154-164df4ff00e8 ## About the Role * Experience: Advanced understanding of IVR technology, telecommunications devices, networks, software, and systems. * Integration: Experience with third-party integrations and cross-system communication protocols. * Development: Proficient in software development using object-oriented programming languages. Preferred Qualifications: Experience with building and integrating Google CCAI solutions. Skills: AWS Lambda, Application Programming Interface (API), Communications Protocols, Computer Systems, Conversation Engine, Customer Relationship Management (CRM) Systems, Genesys Solutions, LEX (LEXical analyzer), Network Software, Node.js, Object Oriented Development, Object Oriented Programming (OOP) Languages, Object Oriented Software, Python Programming/Scripting Language, REST (Representational State Transfer), SOAP (Simple Object Access Protocol), SQL (Structured Query Language), Salesforce.com, Software Administration, Software Development, Speech Recognition, System Integration (SI), Telecommunications, VXML (Voice Markup Language), Voice Applications, Voice Response Systems, Web Services, XML (EXtensible Markup Language) ## Description We are looking for an experienced IVR/Chatbot Developer to manage and develop advanced IVR applications and integrate speech recognition systems. This role will involve working with third-party integrations and various communication protocols to enhance CX systems. Required 7 to 10 years of experience resource., * Develop and manage IVR and chatbot solutions, natural language understanding (NLU) systems and grammars. * Implement third-party integrations with AWS Lambda (NodeJS and/or Python), Lex, Amelia, Polly, and CRM systems like Salesforce. * Utilize web services, APIs, and other communication protocols to integrate IVR systems with other computer systems (e.g., SOAP, VXML, SQL, XML, REST). * Design, develop, and support advanced IVR applications in an object-oriented programming language. ## Related Videos - [Creating bots with Dialogflow CX](https://www.wearedevelopers.com/videos/587-creating-bots-with-dialogflow-cx) - [Chatbots are going to destroy infrastructures and your cloud bills](https://www.wearedevelopers.com/videos/1130-chatbots-are-going-to-destroy-infrastructures-and-your-cloud-bills) - [Stop using Node.js like in 2020! What changed and what you can do today with Node.js](https://www.wearedevelopers.com/videos/100011-stop-using-node-js-like-in-2020-what-changed-and-what-you-can-do-today-with-node-js) - [Wardley Maps for Software Developers](https://www.wearedevelopers.com/videos/665-wardley-maps-for-software-developers) - [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software) - [Testing AI Agents: Automated Evaluation for Chatbots & RAG Systems](https://www.wearedevelopers.com/videos/100300-testing-ai-agents-automated-evaluation-for-chatbots-rag-systems) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [The Top ChatGPT Plugins for Developers in 2023](https://www.wearedevelopers.com/magazine/259-the-top-chatgpt-plugins-for-developers-in-2023) - [16 Ways Developers Can Use ChatGPT-4 and GPT-4o](https://www.wearedevelopers.com/magazine/204-16-ways-developers-can-use-chatgpt-4-and-gpt-4o) - [The Best AI Chatbots: ChatGPT and Other Alternatives](https://www.wearedevelopers.com/magazine/236-the-best-ai-chatbots-chatgpt-and-other-alternatives) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [13 AI Tools You Have to Try](https://www.wearedevelopers.com/magazine/219-13-ai-tools-you-have-to-try)