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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # System Engineer - **Company:** Jobot - **Location:** Alexandria, VA, United States - **Experience:** Experienced - **Salary:** $95,000.0 - $110,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Linux, Linux System Administration, Network Video Recorder, Release Management, Software Deployment, Software Engineering, WebRTC, Enterprise Software Applications, RTSP, Containerization, Kubernetes, Information Technology, Video Streaming - **Published:** August 10, 2026 - **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=2915785945-2 ## About the Role * 3+ years of experience supporting enterprise systems, infrastructure, or application environments. * Strong troubleshooting and root cause analysis skills. * Experience supporting Linux and Windows operating systems. * Experience with Kubernetes and containerized application environments. * Ability to independently manage workloads, prioritize tasks, and work with minimal supervision. * Strong verbal and written communication skills. * Customer service-oriented mindset with proven client-facing experience. * Experience working across cross-functional technical teams. Preferred Qualifications * Intelligent Transportation Systems (ITS) industry experience. * Experience supporting Network Video Recorder (NVR) platforms. * Familiarity with video streaming technologies and protocols, including: o RTSP o WebRTC o ONVIF * Experience supporting mission-critical or 24x7 operational environments. * Exposure to software deployment, testing, and release management processes. Top Skills for Success * Advanced Troubleshooting * Kubernetes & Container Technologies * Customer-Facing Communication * Linux Administration * Workload Prioritization & Ownership Education * Bachelor's degree in Information Technology, Computer Science, Engineering, or related field preferred. * Equivalent technical training and relevant experience will be considered. ## Description We are seeking a Systems Engineer to support a large-scale technology deployment in a customer-facing environment. This individual will serve as a key technical resource responsible for system performance, operational support, troubleshooting, upgrades, and client engagement. The ideal candidate combines strong infrastructure and systems administration experience with excellent communication skills and a customer-first mindset. This role requires someone who can independently manage priorities, solve complex technical issues, and work collaboratively across Operations, Software Engineering, and Quality Assurance teams., * Serve as the primary liaison for customers by responding to operational questions, incidents, and technical issues. * Support and maintain Network Video Recorder (NVR) and video management systems. * Troubleshoot and resolve hardware, software, networking, and communication issues. * Participate in customer meetings, technical reviews, and change control processes. * Perform system upgrades, patches, and maintenance across Linux, Windows, and commercial off-the-shelf (COTS) applications. * Monitor and support containerized applications and infrastructure environments. * Collaborate with Software Engineering and QA teams to test, validate, and deploy new products and enhancements. * Deliver operational and technical training to end users and operations staff. * Assess system performance and identify opportunities for operational improvements and technology enhancements. * Participate in an on-call rotation to support critical systems during off-hours. ## Related Videos - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Transforming Education: A Journey from interactive Markdown to Remote-Labs](https://www.wearedevelopers.com/videos/941-transforming-education-a-journey-from-interactive-markdown-to-remote-labs) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Robots are coming into the wild! Full-Stack Robotics Engineers, be ready!](https://www.wearedevelopers.com/videos/479-robots-are-coming-into-the-wild-full-stack-robotics-engineers-be-ready) - [Hello JARVIS - Building Voice Interfaces for Your LLMS](https://www.wearedevelopers.com/videos/1641-hello-jarvis-building-voice-interfaces-for-your-llms) ## Related Articles - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [Best Countries for Software Engineers](https://www.wearedevelopers.com/magazine/267-best-countries-for-software-engineers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)